A suite of cloud-based contact center solutions that enhance Amazon Connect with AI-powered insights, automation, and omnichannel management.
Customer Service — AI tools
680 tools in this categorySupport stacks with AI on top: chat widgets and ticket queues, agents that resolve routine questions on their own, call routing and live coaching, plus review and feedback handling. For teams covering more conversations without hiring in proportion.
Multi-channel outreach platform — find leads from social conversations, run campaigns across email/LinkedIn/Twitter/WhatsApp/Instagram, manage replies in one inbox.
AI-powered omnichannel customer service platform with integrated CRM and chatbots
AI customer service platform for contact centres — automates voice, chat, and messaging with brand-aligned responses
AI chatbot for websites that captures leads in real-time and integrates with CRM systems.
AI customer support agent that analyzes historical tickets and knowledge bases to automate and speed up ticket resolution.
AR-powered customer support platform — use live video, annotations, and object detection to fix issues remotely
AI sales assistant for Shopify stores — answers questions, recommends products, and handles customer support 24/7
AI-powered CRM for educational institutions — manages student admissions from inquiry to enrollment with automated follow-ups and lead scoring.
AI-powered customer service platform — build autonomous chatbots for sales, support, and lead generation across multiple channels.
AI customer service agent that automates sales and support across WhatsApp, email, voice, and web chat.
AI support agents that handle customer tickets — answer questions, qualify leads, book meetings, and resolve issues 24/7.
WhatsApp Business API platform for broadcasting, chatbots, and team inbox management.
AI-powered platform for sales and solutions teams to automate RFPs, security questionnaires, and centralize company knowledge.
AI phone agent that answers business calls, books appointments, and handles customer inquiries 24/7.
Enterprise software suite with AI chatbot, CRM, asset management, and document management for banking, insurance, and healthcare
AI customer intelligence platform that connects enterprise data into a unified graph for AI copilots and agents
AI-powered CRM platform — describe your business needs and get a custom-built customer management system in minutes
AI-powered platform to manage and automate customer conversations across WhatsApp, Instagram, Twitter, and Google Business Messages.
AI business transformation service that diagnoses broken processes, then builds custom AI infrastructure to scale revenue
AI-powered contact center platform that integrates voice, SMS, and AI analytics into CRM systems like ServiceNow.
WhatsApp AI sales assistant that suggests replies, translates languages, and detects buyer intent in real-time.
Create AI voice agents that make and take phone calls for sales, support, and bookings in 60 seconds.
AI-powered conversation intelligence platform that analyzes customer calls to improve sales performance