BotGenuity

Build custom AI chatbots that answer questions using your documents, websites, and data sources

botgenuity.com

Verified API available Free tier

Quick facts
What is it	Build custom AI chatbots that answer questions using your documents, websites, and data sources
Pricing	Freemium — from $19/mo
Free tier	Yes
Platform	Web Application
API	Yes
Best for	24/7 customer service automation, lead qualification and collection
Domain registered	2023

Data updated Aug. 1, 2026

What does BotGenuity do?

BotGenuity is a platform that lets you create AI-powered chatbots trained on your specific data. You can upload documents in various formats including PDF, TXT, DOCX, CSV, and XLS files, or import entire website content. The chatbot then uses this information to answer questions and provide assistance to your website visitors or internal users. The system supports multiple large language models, allowing you to choose between ChatGPT, Claude, or Gemini based on your specific needs.

The platform stands out with its focus on data privacy and customization. It includes built-in PII (Personally Identifiable Information) anonymization that detects and masks 170+ types of sensitive data across 80 languages before processing. This ensures GDPR compliance while maintaining the chatbot's functionality. You can customize the chatbot's personality through prompt engineering and brand the widget to match your website's design. The system also includes features like chat history search, lead collection, and AI-to-human handover for complex queries.

BotGenuity works well for businesses that want to provide instant answers to common customer questions without expanding their support team. Real estate agencies can use it to answer property inquiries, travel companies can handle booking questions, and service businesses can automate appointment scheduling. The no-code approach makes it accessible to teams without technical expertise, while the API integration options allow developers to connect the chatbot with over 2,000 external tools and services.

Chat & Assistants — Other Customer experience

#ai chatbot#customer service#data integration#document qa#lead generation#multilingual#no-code

Key features

What makes it stand out

Choose from multiple AI models including ChatGPT, Claude, and Gemini

Upload PDFs, documents, and website content for chatbot training

Customizable widget that matches your brand's visual identity

GDPR-compliant data anonymization for 170+ personal information types

No-code platform with one-line code embedding

Who is BotGenuity for?

Who benefits most from this tool

24/7 customer service automation

lead qualification and collection

internal knowledge base queries

Pricing

Free tier available — start without a credit card

Free

1 chatbots
500,000 characters per bot
50 message credits per month
Widget customisation
Chat history & insights
Embed on unlimited websites
GPT-4o-mini, Claude Haiku

Starter

$19.0/month

Everything in Free, plus:

2 chatbots
12,000,000 characters per bot
2,000 message credits per month
Collect & export leads
All LLMs
Slack integration

Standard

$49.0/month

Everything in Starter, plus:

5 chatbots
12,000,000 characters per bot
5,000 message credits per month
Monthly source refresh

Premium

$99.0/month

Everything in Standard, plus:

10 chatbots
12,000,000 characters per bot
10,000 message credits per month
Weekly source refresh
Unbranded chat widgets

Ultimate

$349.0/month

Everything in Premium, plus:

30 chatbots
12,000,000 characters per bot
30,000 message credits per month
Daily source refresh
Custom domain
PII Anonymization
Rate limiting
Priority support

Trust & presence

Domain Domain registered 2023

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