Invent
AI assistants for customer service — build chatbots that answer from your data and integrate with WhatsApp, Messenger, and 300+ tools.
| What is it | AI assistants for customer service — build chatbots that answer from your data and integrate with WhatsApp, Messenger, and 300+ tools. |
|---|---|
| Pricing | Freemium — from $29/mo |
| Free tier | Yes |
| Platform | Web Application |
| API | Yes |
| Best for | Handling customer inquiries across WhatsApp, Instagram, and Messenger, Providing 24/7 automated support using company knowledge bases |
| Domain registered | 2025 |
Data updated Aug. 1, 2026
What does Invent do?
Invent is a platform for building AI-powered customer service assistants. It lets businesses create chatbots that can handle customer inquiries across multiple messaging platforms including WhatsApp, Instagram, Messenger, and Telegram. These assistants can access your company's knowledge base, policies, and documents to provide accurate answers, and they maintain long-term memory of customer interactions to create more personalized experiences.
The platform includes a unified inbox that brings all customer conversations into one dashboard, making it easy for human agents to monitor and take over when needed. Invent offers voice agents that can both listen and speak, automated customer satisfaction scoring, and intelligent follow-up systems. It integrates with over 300 tools including Google Workspace, Salesforce, Shopify, and Notion, connecting your existing business tools to the assistant.
Customer support teams and small businesses benefit most from Invent, particularly those looking to provide 24/7 support without expanding their human team. Real estate agents, e-commerce stores, and marketing agencies use it to qualify leads, answer frequent questions, and ensure no customer message goes unanswered across any channel.
Key features
What makes it stand outWho is Invent for?
Who benefits most from this toolPricing
Free tier available — start without a credit cardPay As You Go
- 100 free/month then $0.001+/message messages
- 100 free messages/month
- Knowledge Base (100 MB)
- Unified AI Inbox
- Integrations
- 2 Assistants
- 3 Channels
- 5 Members
- 10 Actions
- 1,000 Contacts
- Contact Memories
- 5 Segments
- Contact Properties
- 1 Board (Soon)
- 10 Broadcasts (Soon)
- Broadcast Sending (Soon)
- Broadcast Studio (Soon)
- Broadcast Scheduling (Soon)
- Voice (Soon)
- API Access
- Chat Bubble Widget
- Chat In-Site Widget
- Email Support
- Slack Support
- Remove "Powered by"
- Audit Logs
- Single Sign-On (SSO)
- Custom Domain
- Whitelabel
- Sub-Organizations
Business
- $29 usage credit/month
- Premium features (custom domain, whitelabel, audit logs, sub-organizations, Slack support, larger knowledge storage, SSO)
- Usage above $29 billed at Pay As You Go rates
- Knowledge base size limit: 2 GB
- Up to 100,000 contacts
Enterprise
- SLA with 99.9% uptime guarantee
- 24/7 priority support
- Dedicated account manager
- Custom integrations
- Advanced analytics and reporting
- Onboarding and training services
- Post-paid billing with monthly invoicing
- Volume-based pricing discounts
- Higher knowledge base limits
- Higher contact limits
Trust & presence
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