CuServly

CuServly is a customer service chatbot that you train with your own business information. You feed it data from your website URLs, PDFs, Word documents, PowerPoint presentations, and text files. The chatbot then learns from this material so it can answer customer questions accurately and in context, directly on your website. It handles queries in 95 different languages and offers a human handoff option for when a live agent is needed.

The setup process is straightforward and happens in three steps: you customize the chatbot's name and appearance, train it by uploading your data sources, and then embed it onto your site via a widget, iFrame, or pop-up window. A key feature is the full control you have over its knowledge base; you decide exactly what information it learns from. All plans include unlimited messages, and the system provides analytics to show you what customers are asking about.

This tool is ideal for businesses of any size that want to offer 24/7 customer support without a full team. E-commerce stores can use it for product recommendations, HR departments for answering onboarding questions, and companies in finance, healthcare, or travel to handle frequent queries. It's built for anyone needing to reduce their support load while keeping customer interactions helpful and informed.