Acquire (previously Tagove)

Customer support platform with live chat, video calls, and workflow automation for faster issue resolution.

Verified API available Works with n8n ~4.8k monthly visits
Quick facts
What is it Customer support platform with live chat, video calls, and workflow automation for faster issue resolution.
Pricing Contact for Pricing
Free tier No
Platform Web Application
API Yes
Works with n8n
Best for Handling customer inquiries across multiple channels, Resolving complex issues with live video support
Domain registered 2012

Data updated Aug. 1, 2026

What does Acquire (previously Tagove) do?

Acquire (previously Tagove) is a customer support platform that helps businesses manage customer interactions across multiple digital channels. It provides live chat, SMS, email, and video support capabilities in a single interface, allowing support teams to handle customer inquiries efficiently. The platform focuses on bringing human connection to digital customer service through its video support feature.

The system includes a workflow engine that automates customer service processes, including prioritization based on customer type or wait times, routing configurations for faster response times, and SLA management to maintain service level agreements. Agents get a unified view of customer conversation history across all channels, making it easier to provide context-aware support without switching between different systems.

Customer support teams and businesses that handle high volumes of customer inquiries benefit most from Acquire (previously Tagove). It's particularly useful for companies needing to resolve complex issues that require face-to-face interaction through video support, while maintaining the efficiency of automated workflows and multi-channel communication management.

#customer support#live chat#omni-channel#sla-management#video-support#workflow automation

Key features

What makes it stand out
01
Workflow engine for automating customer service processes
02
Omni-channel communication across chat, SMS, and email
03
Live video support for face-to-face customer interactions
04
Customer prioritization and routing based on custom attributes
05
Unified view of customer conversation history across channels

Who is Acquire (previously Tagove) for?

Who benefits most from this tool
Handling customer inquiries across multiple channels
Resolving complex issues with live video support
Automating customer service workflows and prioritization

Pricing

Messaging

Custom
  • Chat Widget
  • SLA+Alerts
  • Workflows
  • Prioritizations & Queues

Video

Custom
  • 1 Way
  • 2 Way

Agent Workspace

Custom
  • Reporting

Integrated solution

Custom
  • Chat Widget
  • Call Deflection (SMS)
  • SLA+Alerts
  • Prioritizations & Queues
  • Channels (SMS, Email)
  • Workflows
  • 1 Way
  • 2 Way
  • Reporting
  • Import/Export Customer Data

Trust & presence

Domain Domain registered 2012

Gallery

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