Vatdi AI
AI chatbot for ecommerce websites — provides 24/7 support, answers questions, tracks orders, and captures leads.
| What is it | AI chatbot for ecommerce websites — provides 24/7 support, answers questions, tracks orders, and captures leads. |
|---|---|
| Pricing | Freemium — from $19/mo |
| Free tier | Yes |
| Platform | Web Application |
| API | Yes |
| Best for | automating customer support for online stores, answering product questions and tracking orders |
| Domain registered | 2025 |
Data updated Aug. 1, 2026
What does Vatdi AI do?
Vatdi AI is a customer service chatbot designed specifically for ecommerce websites. It works on platforms like WordPress, WooCommerce, Shopify, and OpenCart to answer customer questions, provide product information, track orders, and handle basic support tasks around the clock. You train it by uploading your product details, FAQs, PDFs, or other documents, and it uses that information to give accurate, on-brand responses to visitors.
The tool uses Retrieval Augmented Generation (RAG) technology, combining OpenAI and Gemini models, to search through your uploaded knowledge and generate relevant answers. What sets it apart is its focus on ecommerce functionality—it can directly sync with shopping cart platforms to look up order statuses. It also smoothly hands conversations over to human support agents when needed, passing along the full chat history so customers don't have to repeat themselves.
This is most useful for online store owners who want to reduce the volume of routine support tickets and be available to customers outside business hours. It helps answer common pre-purchase questions about products, shipping, and pricing, which can guide visitors toward a purchase. For support teams, it handles the initial query and collects customer details, making human agents more efficient when they step in.
Key features
What makes it stand outWho is Vatdi AI for?
Who benefits most from this toolPricing
Free tier available — start without a credit cardFree
- 80 knowledge items
- 150 products synced
- 50 conversations per month
- AI Agent Chatbot
- Multi-Language Support
- Custom Knowledge Training
- Smart Conversation Memory
- Auto Product Sync
- Lead Capture
- AI Lead Scoring
- Human Agent Handover
- Agent Inbox
- Automatic Coupon Sync
- Advanced Analytics
- Basic Support
Grow Monthly
- 200 knowledge items
- 2,000 products synced
- 1,000 conversations per month
- AI Agent Chatbot
- Multi-Language Support
- Custom Knowledge Training
- Smart Conversation Memory
- AI Order Status Lookups
- Auto Product Sync
- Lead Capture
- AI Lead Scoring
- Human Agent Handover
- Agent Inbox
- Automatic Coupon Sync
- Advanced Analytics
- Advanced Priority Support
Pro Monthly
- 2,000 knowledge items
- 20,000 products synced
- Unlimited conversations per month
- AI Agent Chatbot
- Multi-Language Support
- Custom Knowledge Training
- Smart Conversation Memory
- AI Order Status Lookups
- Auto Product Sync
- Lead Capture
- AI Lead Scoring
- Human Agent Handover
- Agent Inbox
- Automatic Coupon Sync
- Advanced Analytics
- Advanced Priority Support
Trust & presence
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