Engati
Conversational AI platform to build chatbots, live chat, and marketing automation across WhatsApp, voice, and web
| What is it | Conversational AI platform to build chatbots, live chat, and marketing automation across WhatsApp, voice, and web |
|---|---|
| Pricing | Contact for Pricing |
| Free tier | No |
| Platform | Web Application |
| API | Yes |
| Best for | handling customer inquiries with automated chatbots, generating and qualifying leads through conversational campaigns |
| Domain registered | 2024 |
Data updated Aug. 1, 2026
What does Engati do?
Engati is an enterprise-grade conversational AI platform that helps businesses build and deploy AI-powered chatbots, live chat, and marketing automation across multiple channels. You can engage customers on WhatsApp, voice calls, websites, mobile apps, and other digital touchpoints. The platform is built around eSenseGPT, Engati's proprietary generative AI engine, which lets you train bots in seconds using your own marketing material, content repositories, and FAQs. Engati covers the full customer experience funnel — from user acquisition and lead qualification to post-sale expansion and support.
What sets Engati apart is its combination of AI agents, GenAI assistants, and no-code flow-based assistants. You can create intent-driven, contextual conversations without writing code. The no-code flow builder lets you automate defined interactions like FAQs, lead qualification, and instant support, while routing complex issues to human agents via the Agent Inbox. Engati also includes a customer data platform called Pulse for analytics, plus integrations with popular CRMs, marketing tools, ticketing systems, and analytics platforms. Ready-to-use solutions from Engati's team help you get started faster.
Engati is best suited for businesses of all sizes that want to improve customer experience, generate more leads, and increase conversions without heavy development work. Customer support teams can handle routine inquiries automatically, marketing teams can run personalized campaigns, and sales teams can qualify leads around the clock. The platform is used by companies across industries — insurance, education, logistics, and more — and has been recognized as a top AI-driven technology solution.
Key features
What makes it stand outWho is Engati for?
Who benefits most from this toolPricing
Standard
- Ready-to-use platform capabilities
- Chatbot, Live chat & NLP support
- Pre-built & DIY integrations
- Email support
Enterprise
- Ready-to-use platform capabilities
- Full feature set on Chatbot, Live chat & NLP support
- Multi-language support
- Pre-built & Custom integrations
- Custom reports
- Priority support
- Dedicated CSM
Partner
- Dedicated, customizable partner portal
- Personalized training
- Extended bot building and customization support
- Co-marketing and pre-sales support
Accelerator
- 5 agents
- 1 whatsapp API
- Green tick assistance
- Broadcast & Scheduling
- WhatsApp Inbox
- Basic Automation (Welcome, OOO)
- GSheets integration
- Add upto 5 agents
- Analytics for Broadcasts & Livechat
- Message templates catalog
- Retargeting Campaigns
- Click to WhatsApp Ads (CTWA)
- 1 WhatsApp API
Growth
Everything in Accelerator, plus:
- 1,000 monthly active users
- Advanced chatbot flows
- Custom campaign flows
- Native CRM integration
- Access to WhatsApp flows
- Advanced Analytics with CTWA, Chatbot, and Campaigns
- Run intent based campaigns
- FAQs
- 1000 MAUs
Trust & presence
Gallery
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