Salesfloor

Salesfloor is a clienteling and assisted selling platform designed specifically for retail businesses. It provides tools for sales associates to manage customer relationships, conduct virtual shopping sessions, and personalize outreach across multiple channels including SMS, live chat, and social media. The platform helps bridge the gap between online and in-store shopping experiences.

The system uses AI to automate tasks and provide insights for sales teams. An AI tasking agent helps managers oversee team activities, while an AI messaging assistant helps scale personalized communication. The platform also includes a conversational AI sales associate that can assist customers 24/7 with product recommendations and visual browsing. Salesfloor integrates with popular retail systems like Shopify, Microsoft, and Square.

Retail brands and their sales teams benefit most from Salesfloor, particularly those looking to maintain personal customer connections in digital environments. Store managers can use it to monitor performance metrics, while sales associates use it to manage their client books and conduct virtual appointments. The platform is used by major retailers like Gucci, Macy's, and Canada Goose to drive sales and customer engagement.