Tango

Tango is a tool that helps teams document and share their processes. You install a browser extension, then simply perform a task in any web application—like updating a CRM record or submitting an expense report. As you click through the steps, Tango automatically captures screenshots, highlights the buttons you click, and generates a clean, step-by-step guide. You can then edit the text, add notes, and share the guide with your team.

What makes Tango stand out is where these guides live. Instead of being buried in a shared drive or wiki, you can 'pin' them directly inside the software they're about. When a teammate logs into that tool, they'll see the relevant guide right there, offering context-sensitive help. Tango can also turn these guides into basic automations, handling repetitive clicking and typing, and it provides analytics so you can see which guides are used and where people get stuck.

This tool is a clear fit for teams that rely on complex web-based software like Salesforce, Workday, or SAP. IT and operations managers use it to reduce repetitive training requests and standardize procedures. Customer support teams create self-service guides to deflect tickets. Ultimately, it's for anyone tired of explaining the same process over a video call and wants to create a reusable, visual answer instead.