Botsonic
Custom AI chatbot builder — train on your website, files, and help center to automate customer support and sales.
| What is it | Custom AI chatbot builder — train on your website, files, and help center to automate customer support and sales. |
|---|---|
| Pricing | Freemium — from $19/mo |
| Free tier | Yes |
| Platform | Web Application |
| API | Yes |
| Works with | n8n, Zapier |
| Best for | handling customer FAQs, automating sales inquiries |
| Domain registered | 2007 |
Data updated Aug. 1, 2026
What does Botsonic do?
Botsonic is a no-code platform that lets you build a custom AI chatbot for your website. You provide the information—by uploading files, connecting your website, or syncing from platforms like Google Drive and Notion—and Botsonic trains an AI agent on that specific data. The chatbot then answers customer questions based on your content, aiming to handle a large portion of inquiries automatically. It works in many languages and can be placed on your site or integrated with messaging channels like WhatsApp.
The tool is designed for ease of use. The setup process involves importing your data, customizing the chatbot's appearance to match your brand, and embedding it on your site, which the site claims can be done in minutes. A key feature is the ability to hand off complex conversations to a human agent seamlessly. Botsonic also provides a dashboard where you can review conversations and see metrics to understand the bot's impact.
This tool is a practical solution for businesses looking to reduce the load on their support teams. It is well-suited for e-commerce sites, service providers, and companies with detailed help documentation. The focus on using your own data helps ensure the answers are relevant and accurate, making it useful for providing instant, 24/7 assistance to customers and employees alike.
Key features
What makes it stand outWho is Botsonic for?
Who benefits most from this toolPricing
Free tier available — start without a credit cardStarter
- 1 team members
- 1,000 messages per month
- 1 chatbot
- 10M uploaded characters
- 3 Agentic Actions
- GPT-4o mini AI model
- Lead capture forms
- Upload sitemaps with up to 5,000 URLs
- Apps and Integrations (Whatsapp, Facebook Messenger, Telegram, Zapier, Wordpress, Google Tag Manager, Google Drive)
Professional
Everything in Starter, plus:
- 2 team members
- 3,000 messages per month
- 2 chatbots
- 50M uploaded characters
- 5 Agentic Actions
- Access to GPT-4o, and upcoming AI models
- Additional integrations (Slack, Google Chat, Calendly, Notion)
- Automated email transcripts
- Request callback button
Advanced
Everything in Professional, plus:
- 5 team members
- 12,000 messages per month
- 100M Upload Characters
- Create industry-specific workflows with AI agents that reason and execute tasks automatically
- 5 workflows and 10 agentic actions
- No limit on sitemap size
- Auto-sync from your website and 3rd party platforms
- 1 training session
- Dedicated Slack channel for 1 month (optional)
- API Access
Enterprise
Everything in Advanced, plus:
- custom team members
- custom messages per month
- Custom number of chatbots
- Custom upload characters
- Create industry-specific workflows with AI agents that reason and execute tasks automatically
- Custom number of behaviors and abilities
- 1 training session
- Dedicated Slack channel for 1 month (optional)
- Additional integrations (Salesforce, Sharepoint/Onedrive, Freshdesk, Zoho, Confluence, Active Campaign, HubSpot)
- Advanced branding
- Handoffs (Email Ticket handoff to Zendesk, Freshdesk, Salesforce; Live agent handoff)
- Advanced AI analytics
- SSO/SAML login
- 2 Training sessions
- Priority support
- Dedicated Slack channel for direct support
- Invoicing options
- API Access
- Audit log
Trust & presence
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