Knowledgebase
AI-powered knowledge base software to create a customer help center and reduce support workload.
| What is it | AI-powered knowledge base software to create a customer help center and reduce support workload. |
|---|---|
| Pricing | Paid — from $59/mo |
| Free tier | No |
| Platform | Web Application |
| Best for | Building a public FAQ/help center for customers, Reducing repetitive support tickets through self-service |
| Domain registered | 1997 |
Data updated Aug. 1, 2026
What does Knowledgebase do?
Knowledgebase is a software tool designed to help businesses create and manage a knowledge base, which is essentially a centralized online library of information. Its primary function is twofold: to provide customers with a self-service help center and to give support teams a fast internal reference. You use it to write and organize articles, which are then published to a searchable, branded website where customers can find answers on their own, any time of day.
What makes Knowledgebase stand out is its integration of AI to streamline the process. Its 'QuickAnswer' feature uses AI search to pull specific answers from articles so customers don't have to scroll. More notably, the tool can generate entire knowledge base articles, including titles and keywords, with AI, significantly cutting down the time needed to create content. It also allows you to run multiple, distinct knowledge bases from one account, which is useful for companies with different products or brands.
This tool is a strong fit for customer support teams and businesses that receive a high volume of repetitive questions. It helps shift simple inquiries away from live agents, allowing them to focus on more complex issues. Real-world use includes creating a public FAQ section for a software product, building an internal wiki for company procedures, or setting up a resource hub that improves SEO and draws in potential customers searching for solutions.
Key features
What makes it stand outWho is Knowledgebase for?
Who benefits most from this toolPricing
KnowledgeBase
- 21.99 additional knowledge bases
- 1 knowledge base (add more from $21.99)
- Unlimited articles
- Unlimited seats
- AI content editor
- Customization of branding
- QuickAnswer
- Analytics
- Multiple knowledge bases
- Help center customization
- Multilingual knowledge base (add-on)
- Multibrand knowledge base
- Custom domain
- Password protection
- 24/7 live chat support
Trust & presence
Gallery
Click any image to enlargeAlternatives in Writing Assistants
ProProfs Knowledge Base
Verified
Writing Assistants
AI knowledge base software that automatically writes articles, answers customer questions, and reduces support tickets by 80%
SupportPages.io
Verified
Writing Assistants
AI tool that auto-generates and updates help docs from your codebase — including screenshots and video walkthroughs
Archbee
Verified
Writing Assistants
Build searchable knowledge portals from your documentation to instantly answer team and customer questions.
Contents
Verified
Writing Assistants
All-in-one AI content generation platform — create text, images, chatbots, and marketing assets in one workspace.
Siedesk
Verified
Writing Assistants
AI-assisted knowledge base builder — create FAQ pages and help centers with GPT-powered writing and analytics
Use AI
Verified
Writing Assistants
A web-based AI assistant that helps you write, analyze images, summarize text, and research topics in one place.
Toolbaz
Verified
Writing Assistants
Free AI tool suite for writing, image generation, and text-to-speech — includes blog writers, story generators, and coding assistants.
StoryCanvas
Verified
Writing Assistants
AI-powered writing assistant for authors — corrects text, generates covers, and organizes story elements in one workspace
Similar tools
Helpjuice
Verified
Documents
AI-powered knowledge base software that turns scattered info into searchable answers for customers and employees.
Help.center
Verified
Customer experience
AI-powered customer support platform — create a knowledge base and chatbot that learns from your articles to answer questions 24/7.
Chatbase
Verified
AI Agent
Build and deploy AI customer support agents trained on your business data and connected to your systems.
Document360 2.0
Verified
Documents
AI-powered knowledge base platform to create, manage, and publish documentation with smart search and automated content generation.
Knowbase.ai
Verified
Knowledge Management
Upload files, PDFs, and videos to create a searchable knowledge base — chat with your documents like ChatGPT