Callrail
Call tracking software that connects phone calls, texts, and forms to your marketing campaigns to show what drives revenue.
| What is it | Call tracking software that connects phone calls, texts, and forms to your marketing campaigns to show what drives revenue. |
|---|---|
| Pricing | Paid — from $50/mo |
| Free tier | No |
| Platform | Web Application |
| API | Yes |
| Works with | Integrately, Make, n8n, Zapier |
| Best for | measuring which marketing campaigns drive phone calls, automating lead qualification and appointment booking from calls |
| Domain registered | 2011 |
Data updated Aug. 1, 2026
What does Callrail do?
CallRail is a platform that helps businesses understand which of their marketing efforts are actually generating leads and sales. It does this by tracking phone calls, text messages, and web forms, then tying each one back to the specific ad, search keyword, or website page that prompted the contact. You get a dashboard that shows you, for example, that 45% of your calls came from a Google Ads campaign, letting you see exactly where your marketing budget is working.
How it works is by providing unique phone numbers for different campaigns. When someone calls a number you've placed on a specific ad, CallRail logs it, records the call, and can even transcribe it. The platform also includes AI features like Voice Assist, which can answer calls 24/7 to qualify leads and book appointments. It stands out by focusing on the complete journey from ad click to customer conversation, offering tools like conversation intelligence to surface buying signals and prioritize the hottest leads.
This tool is a solid fit for marketing agencies and businesses that rely on phone calls for sales, like home services, healthcare, or legal firms. A local plumbing company can use it to see if their Facebook ads or Google Business Profile listings bring in more service calls. Marketing agencies use it to prove ROI to their clients by demonstrating which campaigns generated actual customer conversations, not just clicks. It connects with over 50 other tools like Salesforce, HubSpot, and Slack, so the lead data flows directly into your existing workflow.
Key features
What makes it stand outWho is Callrail for?
Who benefits most from this toolPricing
Lead Tracking
- 250 local minutes
- 5 local numbers
- 25 text messages
- 5 numbers and 250 minutes
- Call & text tracking and attribution
- Call recording and routing
- Call transcription and analysis
- Automation rules
Lead Tracking Complete
Everything in Lead Tracking, plus:
- 250 local minutes
- 5 local numbers
- 25 text messages
- 1,000 form submissions
- Form tracking & attribution
- Custom form builder
- Multi-touch CPL reporting
Lead Conversion
Everything in Lead Tracking, plus:
- 250 local minutes
- 5 local numbers
- 25 text messages
- 10,000 analysis minutes
- Call transcripts
- Keyword analysis
- Call summaries & sentiment analysis
- Conversation trend reports
- Automatic conversion tagging
- Coaching & conversion tools
Lead Conversion Complete
Everything in Lead Tracking, plus:
- 250 local minutes
- 5 local numbers
- 25 text messages
- 10,000 analysis minutes
- 1,000 form submissions
- Form tracking & attribution
- Custom form builder
- Call transcripts
- Keyword analysis
- Call summaries & sentiment analysis
- Conversation trend reports
- Automatic conversion tagging
- Coaching & conversion tools
Trust & presence
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Works with Integrately
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