Apaleo
API-first property management platform for hotels and serviced apartments to automate operations and build custom guest experiences.
| What is it | API-first property management platform for hotels and serviced apartments to automate operations and build custom guest experiences. |
|---|---|
| Pricing | Paid |
| Free tier | No |
| Platform | Web Application |
| API | Yes |
| Works with | Make, n8n |
| Best for | automating hotel front-desk and housekeeping workflows, building custom guest portals and mobile check-in experiences |
| Domain registered | 2014 |
Data updated Aug. 1, 2026
What does Apaleo do?
Apaleo is an open, API-first property management platform (PMS) built for hotels, serviced apartments, and hospitality groups. Instead of a traditional all-in-one system, Apaleo gives operators a flexible core that connects to best-in-class apps through its public APIs. The platform handles reservations, billing, housekeeping, and guest communication, and it lets developers build custom solutions on top. Apaleo also includes AI-powered automation — ready-made AI agents can take over repetitive tasks like check-in, messaging, and billing, freeing up staff for higher-value work.
What sets Apaleo apart is its MACH architecture (microservices, APIs, cloud, headless). This means no vendor lock-in, no upgrade costs, and full ownership of your data. The Apaleo Store offers a marketplace of third-party integrations and AI agents, so operators can pick the tools they need. The platform is also GDPR, PCI, PSD2, and SOC 2 compliant. Apaleo claims lower total cost of ownership by eliminating setup, license, maintenance, and integration fees.
Apaleo is best suited for hotel chains, independent hotels, and serviced apartment brands that want to modernize their tech stack without being locked into a legacy PMS. It's especially useful for operators who need to integrate with multiple external systems or want to build custom guest-facing features. Companies like citizenM, Limehome, and Numa use Apaleo to automate over 80% of internal processes and scale rapidly.
Key features
What makes it stand outWho is Apaleo for?
Who benefits most from this toolPricing
Apaleo Platform
- €400 minimum monthly
- €8 per room per month
- Inventory
- Reservations
- Rate planning
- Accounting
- Payments
- Set up help from Apaleo Customer Success
- Rich knowledge base
- Online training
- 24/7 technical support
- Booking API
- Finance API
- Payment API
- Distribution API
- Profile API
- Identity API
- Webhooks API
- UI Integration API
- Inventory API
- Rate plan API
- Settings API
- Revenue & distribution
- Back office & administration
- Meetings & events
- Guest experience
- Restaurant & SPA
- Marketing
- Operations
- Integrated payments with Apaleo Pay (starting at 0.6%)
Trust & presence
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