AI Agent

Nedzo

AI customer engagement platform that handles voice, chat, SMS, and email conversations autonomously

nedzo.ai

Verified API available Works with Make · n8n

Quick facts
What is it	AI customer engagement platform that handles voice, chat, SMS, and email conversations autonomously
Pricing	Paid
Free tier	No
Platform	Web Application
API	Yes
Works with	Make, n8n
Best for	handling customer support inquiries, qualifying and booking sales leads
Domain registered	2024

Data updated Aug. 1, 2026

What does Nedzo do?

Nedzo is an AI customer engagement platform designed to handle conversations across voice, chat, SMS, and email. Instead of routing every message to a human agent, Nedzo's AI agents can resolve common inquiries—billing questions, order status, FAQs—on their own. The company claims a 65% resolution rate and says it has automated over 20 million conversations for enterprise customers.

The platform lets you build AI agents using no-code tools. You configure the agent with your brand voice, business rules, and escalation logic. Then you deploy it across all channels at once. The system integrates with your existing CRM and tools. Once live, you track resolution rates, CSAT scores, and ROI in a real-time dashboard. If a conversation is too complex, the AI escalates it to a human with full context. The agents run 24/7, so no customer inquiry goes unanswered.

Nedzo is aimed at customer service and sales teams in medium to large businesses. Typical use cases include handling support tickets, qualifying and booking sales leads, and automating post-conversation follow-ups. The platform promises a 30-day deployment timeline and claims significant cost savings. It's a practical tool for companies that want to reduce human agent workload without sacrificing conversation quality.

AI Agent Calls Customer experience

#ai customer service#chatbot#conversation ai#email automation#no-code-ai-agent#sms automation#voice agent

Key features

What makes it stand out

Build AI agents with custom brand voice and escalation rules

Deploy across voice, chat, SMS, and email simultaneously

Track resolution rates and CSAT with real-time analytics

Automatically escalate complex issues to human agents with context

Run 24/7 to handle millions of conversations without human involvement

Who is Nedzo for?

Who benefits most from this tool

handling customer support inquiries

qualifying and booking sales leads

automating post-conversation follow-ups

Pricing

Pay As You Go

Custom

0.008 chat msg rate
0.09 voice min rate
10 concurrent calls
Full Platform Access
Pre-built Agent Templates
Call Analytics and Transcripts
10 Free Concurrent Calls
Webhooks and API Access
Community and Email Support

Enterprise

Custom

Everything in Pay As You Go, plus:

Dedicated Implementation Support
Custom MSA/DPA terms
Role-based Access Control
API Rate Limits: Custom + Priority
Enterprise Onboarding, Training, and Support

Trust & presence

Domain Domain registered 2024

Gallery

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