SMS-Magic
CRM messaging platform that lets you send SMS, WhatsApp, and Facebook messages directly from Salesforce or Zoho
| What is it | CRM messaging platform that lets you send SMS, WhatsApp, and Facebook messages directly from Salesforce or Zoho |
|---|---|
| Pricing | Paid — from $7/mo |
| Free tier | No |
| Platform | Web Application |
| API | Yes |
| Works with | n8n |
| Best for | sending appointment reminders and event alerts from Salesforce, responding to inbound leads via text message to increase conversion |
| Domain registered | 2007 |
Data updated Aug. 1, 2026
What does SMS-Magic do?
SMS-Magic is a business texting platform built specifically for CRM users. It plugs directly into Salesforce and Zoho, letting sales and support teams send SMS, WhatsApp, Facebook Messenger, and LINE messages without leaving their CRM dashboard. Instead of juggling separate apps, you get a single inbox for all your conversations. The service also offers a mobile app so reps can reply on the go.
What makes SMS-Magic stand out is how tightly it integrates with your existing workflows. Inbound messages automatically attach to the right contact record, and you can set up automated triggers — like sending a text reminder when a meeting is scheduled or a follow-up after a lead goes cold. The platform supports two-way messaging, so customers can reply, and those replies land straight back in your CRM. The company also handles compliance for A2P 10DLC in the US, which is a pain point many businesses run into with business texting.
This tool is most useful for sales teams that want to reach leads faster than email, customer support teams that prefer texting over phone calls, and any business that relies on Salesforce or Zoho to manage contacts. Real-world examples from the site include financial advisors sending appointment reminders, retailers confirming orders, and support teams deflecting calls with quick text replies. If your team lives in a CRM and you want a no-fuss way to text customers at scale, SMS-Magic gets the job done without extra complexity.
Key features
What makes it stand outWho is SMS-Magic for?
Who benefits most from this toolPricing
Multichannel Messaging
- 12,000 sms credits
- 2,000 shortened links
- 1 whatsapp number
- 1 multichannel license
- 1 virtual phone number
- 5 facebook business pages
- Deepen relationships with customers & prospects
- Extend Your Reach
- Increase Attention
- Channel Hand-Over
- Offer Seamless Support
- Greater Efficiencies
Conversational Messaging
- 6,000 sms credits
- 1 virtual phone number
- 1 conversational license
- Build Pipeline
- Nurture Relationships
- Personalize Engagement
- Improve Conversion Rates
- Offer Seamless Support
- Reduce Response Time
Automation Messaging
- 3,000 sms credits
- 1 automation license
- 1 virtual phone number
- Easy to Use
- Integrates with Your CRM
- Boosts Response Rates
- Manage Responses
Trust & presence
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