Omago
AI customer service agent for small businesses — answers questions, books appointments, and captures leads on WhatsApp and your website 24/7
| What is it | AI customer service agent for small businesses — answers questions, books appointments, and captures leads on WhatsApp and your website 24/7 |
|---|---|
| Pricing | Freemium — from $49/mo |
| Free tier | Yes |
| Platform | Web Application |
| Best for | answering after-hours customer questions on website and WhatsApp, automating appointment bookings without back-and-forth |
| Domain registered | 2025 |
Data updated Aug. 1, 2026
What does Omago do?
Omago is an AI customer service agent built for small businesses that can't afford to miss a single enquiry. It lives on your website as a chat widget and connects to WhatsApp and Telegram, answering customer questions, booking appointments, and saving lead details automatically — even when you're asleep, on weekends, or busy serving other customers. The core idea is simple: instead of letting a potential customer bounce off your site or leave a WhatsApp message unanswered until morning, Omago replies in seconds with the right information.
Setting it up takes minutes and requires no coding. You feed Omago your business details — services, hours, FAQs, even uploaded PDFs or spreadsheets — and it learns how to answer like you would. When a customer messages, Omago figures out the intent: if they want to book, it shows available time slots and adds the appointment to Google Calendar; if they're just asking a question, it pulls the answer from your business knowledge and saves the lead to Google Sheets or your CRM. It supports multiple languages too, so a customer can ask in Japanese or Spanish and get a reply in the same language.
This tool is ideal for restaurants, clinics, service businesses, and professional firms that handle a steady flow of customer enquiries every day. If you've ever woken up to a string of missed messages or wondered how many people visited your site at night and left without a reply, Omago is a straightforward fix. It's free to start, with paid plans from $49 per month when you need more conversations or advanced features.
Key features
What makes it stand outWho is Omago for?
Who benefits most from this toolPricing
Free tier available — start without a credit cardStarter
- 1 AI agent
- 1 team member
- 50 conversations/month
- Web widget
- Basic knowledge base
Core
Everything in Starter, plus:
- 2,000 conversations/month
- Full business knowledge base
- Email support
- Basic analytics
Plus
Everything in Core, plus:
- 3 AI agents
- 3 team members
- 8,000 conversations/month
- WhatsApp & Telegram integration
- Advanced analytics
Max
Everything in Plus, plus:
- 10 AI agents
- 10 team members
- 25,000 conversations/month
- Priority email support
Enterprise
Everything in Max, plus:
- Unlimited agents & team members
- Custom conversation volume
- Custom AI training
- Dedicated account manager
- SLA guarantee
- Security & compliance
Trust & presence
Gallery
Click any image to enlargeAlternatives in AI Agent
Enterprise AI platform that builds and deploys agentic AI assistants for customer service and internal workflows.
AI customer assistant that answers questions using your content — websites, PDFs, videos — and guides users to actions.
AI chatbot platform that automates customer conversations, bookings, and sales on WhatsApp, Instagram, and Messenger.
AI chatbot and voice agent platform that automates customer conversations across websites, WhatsApp, and phone calls.
Build custom AI chatbots to automate sales, support, and marketing across web, SMS, and social media.
AI chatbot platform for websites — deploy custom AI assistants for customer support and lead generation
AI agents for customer support and sales — deploy chatbots that handle FAQs, collect leads, and book appointments across multiple channels.
AI customer engagement platform that handles voice, chat, SMS, and email conversations autonomously
Similar tools
AI sales agents that capture leads 24/7 — answer questions, book appointments, and convert website visitors into customers
AI customer service platform that automates support across chat, email, and social media.
Omnichannel customer service platform with chatbots, automation flows, and multi-channel messaging integration