Customer Service

Estera

AI receptionist that answers calls and WhatsApp messages 24/7, books appointments, and handles outbound prospecting

tryestera.com

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Quick facts
What is it	AI receptionist that answers calls and WhatsApp messages 24/7, books appointments, and handles outbound prospecting
Pricing	Paid — from €49/mo
Free tier	No
Platform	Web Application
Best for	answering customer calls after hours, automating WhatsApp inquiries for property listings
Domain registered	2026

Data updated Aug. 1, 2026

What does Estera do?

Estera is an AI-powered receptionist designed for businesses that never want to miss a customer inquiry. It handles incoming phone calls and WhatsApp messages around the clock, responds in seconds, and can automatically book appointments or qualify leads without any human involvement. The platform bundles three core tools: Estera Voice for phone calls, Estera Concierge for WhatsApp conversations, and Estera Messages for outbound prospecting — all managed from a single dashboard.

Setting up an agent takes about three minutes and requires no coding. You configure your business info, connect your calendar and phone system, and Estera starts handling interactions immediately. It supports over 50 languages, can handle 30+ simultaneous calls and unlimited WhatsApp conversations, and maintains customer history for context-aware replies. The company claims response times under five seconds and positions the service as a cost-effective alternative to hiring a human receptionist, with plans starting at €49 per month.

Estera is best suited for small to medium businesses in industries with high inbound inquiry volume — real estate agencies, hotels, restaurants, medical practices, law firms, and salons. Real estate agents in particular seem to be the core audience, based on the customer stories featured on the site. If you run a business where missed calls or slow WhatsApp replies mean lost revenue, Estera offers a straightforward, no-fuss automation solution.

AI Sales Assistant Cold Calling Customer Service

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Key features

What makes it stand out

Answers phone calls 24/7 with natural AI voice, books appointments directly from the call

Responds to WhatsApp messages instantly, qualifies leads, and schedules bookings without human input

Supports over 50 languages with no additional setup required

Handles 30+ simultaneous calls and unlimited WhatsApp conversations at once

Setup in under 3 minutes — no coding, just connect your calendar and phone system

Who is Estera for?

Who benefits most from this tool

answering customer calls after hours

automating WhatsApp inquiries for property listings

booking appointments without human involvement

Pricing

Lite

€49.0/month

unlimited agents
1 phone numbers
150 minutes per month
150 minutes per month
Unlimited agents
1 phone number
Answers every call in under 5 seconds
24/7 available, including holidays
Books appointments directly in your calendar
Call transcripts & recordings
Custom voice & brand tone
Email support

Essential

€99.0/month

unlimited agents
2 phone numbers
300 minutes per month
300 minutes per month
Unlimited agents
2 phone numbers
Answers every call in under 5 seconds
24/7 available, including holidays
Books appointments directly in your calendar
WhatsApp & web chat included
Prioritized response speed
Call transcripts & recordings
Custom voice & brand tone
Email & WhatsApp support

PRO

€189.0/month

Everything in Essential, plus:

unlimited agents
2 phone numbers
600 minutes per month
CRM integration (additional setup fee)
Multilingual support (50+ languages)
Prioritized email & WhatsApp support

Premium

€279.0/month

Everything in PRO, plus:

unlimited agents
3 phone numbers
900 minutes per month
Call forwarding for multiple locations
Live escalation to your team
Advanced analytics dashboard
Custom integrations (API access)
Dedicated team onboarding
Prioritized phone & WhatsApp support

Enterprise

Custom

Everything in Premium, plus:

unlimited agents
custom phone numbers
custom minutes per month
Unlimited minutes, custom volume
Dedicated success manager
Custom SLA & onboarding

Trust & presence

Domain Domain registered 2026

Gallery

Click any image to enlarge

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