Supersonik

Supersonik is an enterprise platform that deploys AI agents capable of operating your actual software in real time. Instead of just answering questions with pre-written scripts, these agents can click, type, and scroll through your product while explaining what they are doing. They understand the intent behind a user's question and adapt their response based on the customer's role, account details, and session history. The result is a live product expert that works inside your real application and behaves like a knowledgeable colleague on a screen share.

The platform is built around several coordinated systems. The agent itself handles the interaction—it sees the interface, performs actions, and narrates each step. A separate evaluation and control module lets administrators define behavioral rules, simulate difficult sessions, and test agents before they go live. The knowledge system pulls in product documentation, account context, and enterprise data so the agent always has relevant information. Insight tools analyze every conversation to surface patterns and improve future interactions. Trust and infrastructure features include access controls, multi-region delivery, and observability designed for live enterprise sessions.

Supersonik is most useful for teams that demonstrate complex software to customers—think presales engineers running product demos, customer success managers onboarding new clients, or support teams handling technical troubleshooting. It also fits internal use cases like training new employees or enabling sales teams to answer deep product questions. The platform integrates into existing workflows and can be deployed inside your own application, so customers get help without switching tools. If your organization relies on live product conversations to drive deals or retention, Supersonik offers a way to scale that expertise without scaling headcount.