Inquio

Inquio is a quality assurance platform for chatbots and conversational AI. You upload your bot's conversation logs (via CSV or API), and it analyzes them to produce a report card. The report includes an overall Inquio Score, a list of specific problems ranked by severity, benchmarks against industry averages, and actionable recommendations. It also has a Defender feature that flags safety incidents and policy violations, and a Sales Radar that surfaces buying signals and churn warnings.

Getting started is straightforward. You upload conversations or connect via API, and within minutes you receive a comprehensive analysis. The free Starter plan handles up to 1,000 conversations with one report every 30 days, showing a limited number of issues and recommendations. The Growth plan ($0.012 per conversation) removes those limits and adds customizable reports and advanced integrations. Enterprise includes SSO, dedicated support, and API access. The tool is designed to give teams a clear, prioritized list of what to fix, rather than drowning them in raw data.

Inquio is most useful for product owners, conversational AI engineers, and customer experience teams who need to continuously improve their chatbot's performance. Real-world examples include Vodafone, which improved response accuracy from 67% to 85% using Inquio. It helps teams catch subtle errors, spot safety problems, and even detect sales opportunities — all from the same conversation logs.