Communications Data Group
Cloud-based OSS/BSS platform for telecom service providers — manage billing, operations, and subscriber engagement
| What is it | Cloud-based OSS/BSS platform for telecom service providers — manage billing, operations, and subscriber engagement |
|---|---|
| Pricing | Free |
| Free tier | Yes |
| Platform | Web Application |
| API | Yes |
| Best for | managing subscriber billing and invoicing, provisioning and order management for fiber, DSL, cable, and VoIP services |
| Domain registered | 2006 |
Data updated Sept. 19, 2026
What does Communications Data Group do?
Communications Data Group (CDG) provides a cloud-based OSS/BSS platform called CDG Elements for telecommunications service providers. The platform handles the core operational and billing needs of companies offering broadband, fiber, wireline, cable, VoIP, and interconnect services. It is designed for Tier 3 to Tier 1 providers, from small rural cooperatives to large carriers with millions of subscribers.
The platform is split into six modules: Operate (provisioning and order management), Bill (rating and invoicing), Manage (subscriber care and system configuration), Engage (customer portal with generative AI support), Evolve (business intelligence and analytics), and Interconnect (wholesale carrier ordering and billing). CDG emphasizes an open architecture, meaning it integrates with third-party tools for provisioning, ERP, payment processing, and mapping. The Engage module includes a generative AI feature that analyzes customer conversations alongside account history to improve support.
CDG is best suited for telecom operators that need a unified system to replace multiple legacy tools. It is especially useful for ILECs, CLECs, ISPs, and electric cooperatives rolling out fiber broadband. The platform helps streamline billing, reduce manual order processing, and give customer service teams a full view of each subscriber. While the AI features are still emerging, the core strength remains reliable billing and operations management for service providers.
Key features
What makes it stand outWho is Communications Data Group for?
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