Inbound GPT
Build AI voice and chat agents that hand off to your team when needed
| What is it | Build AI voice and chat agents that hand off to your team when needed |
|---|---|
| Pricing | Freemium |
| Free tier | Yes |
| Platform | Web Application |
| API | Yes |
| Best for | answering inbound calls and booking appointments, handling live chat and email inquiries with consistent brand voice |
| Domain registered | 2024 |
Data updated Sept. 19, 2026
What does Inbound GPT do?
Inbound GPT lets you build AI agents that handle phone calls, live chat, SMS, email, and video conversations — then hand off to a human when needed. The platform is designed for businesses that want to automate inbound communication without forcing customers through rigid phone trees or scripted chatbots. You can launch an agent from your browser with no coding required.
Agents are trained on your own documents — company profiles, FAQs, policies, PDFs, Markdown files, and help-center content. They use RAG search to find the right answer mid-conversation. Inbound GPT connects to tools like Google Calendar, Calendly, Zoom, Juvonno, and NexHealth for scheduling, and supports custom MCP workflows for CRMs and internal systems. When a conversation needs a person, the agent transfers with full context and a whisper message so your team can pick up smoothly.
This tool is a good fit for small businesses, customer support teams, and healthcare practices that want to answer calls and messages around the clock without hiring extra staff. It handles lead qualification, appointment booking, and common support questions — then escalates to a human for anything complex. The platform is HIPAA compliant, which makes it useful for medical and dental offices.
Key features
What makes it stand outWho is Inbound GPT for?
Who benefits most from this toolPricing
Free tier available — start without a credit cardInbound GPT Agent
- 1 free, then $10/location/mo Locations
- 1 free, then $10/department/mo Departments
- 20 free minutes per month, then $0.50 per min Phone Calls
- 20 free minutes per month, then $0.25 per min Video Calls
- 1 free, then $15/member/mo Team Members
- 100 free SMS per month, then $0.10 per SMS Text Messages
- 20 free minutes per month, then $0.25 per min Welcome Video
- Live Chat: Unlimited · Free
- Voice (WebRTC): Unlimited · Free
- Text Messages: First 100 SMS free, then $0.10/SMS
- Email: Unlimited
- Video Calls: First 20 min free, then $0.25/min
- Phone Calls: First 20 min free, then $0.50/min
- Welcome Video: First 20 min free, then $0.25/min
- Messenger: Unlimited · Free
- WhatsApp: Unlimited · Free
- Training: Basic (Free) or Advanced ($35/mo)
- Team Members: First free, then $15/member/mo
- Locations: First free, then $10/location/mo
- Departments: First free, then $10/department/mo
Trust & presence
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