AssistLoop
AI customer service chatbot that provides instant answers from your knowledge base with seamless human handoff capabilities.
| What is it | AI customer service chatbot that provides instant answers from your knowledge base with seamless human handoff capabilities. |
|---|---|
| Pricing | Freemium — from $29/mo |
| Free tier | Yes |
| Platform | Web Application |
| Works with | Make |
| Best for | Handling customer inquiries about products and services, Providing 24/7 automated support for global customers |
| Domain registered | 2025 |
Data updated Aug. 1, 2026
What does AssistLoop do?
AssistLoop is an AI-powered customer service platform that helps businesses provide instant, automated support to their customers. It works by creating customizable chatbots that can be trained on your specific knowledge base, documents, and website content. The tool answers customer questions in real-time, handling common inquiries about products, services, and support issues without requiring human intervention. It integrates easily with websites through a simple code snippet and can be customized to match your brand's look and feel.
What makes AssistLoop stand out is its seamless human handoff capability, which automatically transfers complex conversations to your human support team when the AI reaches its limits. The platform offers flexibility in choosing different large language models to power your assistant and provides conversation history for review and analytics. You can train the AI through multiple methods including direct text input, website URLs, or document uploads, keeping the knowledge base current and relevant to your specific business needs.
This tool is particularly valuable for customer support teams, small business owners, and e-commerce businesses that need to provide round-the-clock support without scaling their human team proportionally. It's ideal for handling common customer inquiries, managing returns and refund processes, and ensuring customers get immediate responses regardless of time zones or business hours. The free tier makes it accessible for small projects, while paid plans offer more robust features for growing businesses.
Key features
What makes it stand outWho is AssistLoop for?
Who benefits most from this toolPricing
Free tier available — start without a credit cardFree
- 1 AI agents
- 10 website links
- 150 message credits
- 1MB training documents
- 150 message credits/month
- 1 AI agents
- Priority support
- 1MB training documents
- 10 website links per agent
Basic
- 1 AI agents
- 2 team members
- 5 agent actions
- 50 website links
- 3,000 message credits
- 50MB training documents
- 3,000 message credits/month
- 1 AI agents
- Widget customization
- Priority support
- 50MB training documents
- Handoff to human agents
- 50 website links per agent
- Collect email from chat widget
- Collect leads from chat widget
- 5 Agent Actions
- 2 Team members
- Remove Powered by branding
Pro
- 2 AI agents
- 4 team members
- 10 agent actions
- unlimited website links
- 15,000 message credits
- 50MB training documents
- 15,000 message credits/month
- 2 AI agents
- Widget customization
- Priority support
- 50MB training documents
- Handoff to human agents
- Unlimited website links per agent
- Collect email from chat widget
- Collect leads from chat widget
- 10 Agent Actions
- 4 Team members
- Remove Powered by branding
Business
- 5 AI agents
- 6 team members
- unlimited agent actions
- unlimited website links
- 50,000 message credits
- 50MB training documents
- 50,000 message credits
- 5 AI agents
- Widget customization
- Priority support
- 50MB training documents
- Handoff to human agents
- Unlimited website links per agent
- Collect leads from chat widget
- Collect email from chat widget
- Unlimited Agent Actions
- 6 Team members
- Remove Powered by branding
Trust & presence
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