Lixsa.ai
AI customer service automation for WhatsApp, Instagram, and email — handles inquiries, recovers carts, and processes orders automatically.
| What is it | AI customer service automation for WhatsApp, Instagram, and email — handles inquiries, recovers carts, and processes orders automatically. |
|---|---|
| Pricing | Freemium — from €29/mo |
| Free tier | Yes |
| Platform | Web Application |
| Best for | automating customer inquiries on WhatsApp, recovering abandoned shopping carts |
| Domain registered | 2023 |
Data updated Aug. 1, 2026
What does Lixsa.ai do?
Lixsa.ai is an AI-powered customer service automation platform that handles customer interactions across WhatsApp, Instagram, email, and webchat. It uses artificial intelligence to provide instant responses to inquiries, process orders, recover abandoned carts, and send shipping updates—all without human intervention. The system can understand and respond to messages, voice notes, and images, creating a seamless conversational experience for customers.
What sets Lixsa.ai apart is its deep integration with popular e-commerce platforms like Shopify, WooCommerce, and PrestaShop, allowing it to sync product catalogs, create draft orders, and generate pre-filled checkout links directly from conversations. The AI agent is trained on your specific business information and can handle complex tasks like cash-on-delivery confirmations, product recommendations, and lead qualification. It also supports bulk messaging campaigns with segmentation capabilities, achieving significantly higher conversion rates than traditional email or SMS marketing.
This tool primarily benefits e-commerce businesses and online retailers looking to reduce customer support costs while improving sales conversion. Real-world use cases include automatically recovering abandoned shopping carts through WhatsApp (with 98% open rates), handling 'where's my order' inquiries with instant tracking updates, and processing complete orders through chat interfaces where customers can even use voice or photos to specify what they want to purchase.
Key features
What makes it stand outWho is Lixsa.ai for?
Who benefits most from this toolPricing
Free tier available — start without a credit cardFree
- 1 Human Agents
- 30 Conversations
- 1 App Integration
- 1 Canales de Comunicación
- 10 Product & Service Catalog
- Frequently Asked Questions
- Take Orders
- Book Appointments
- Make Reservations
- Agent Personalization
- WhatsApp Conversation Opening
- Lixsa B2B Mobile App
- Basic Data Analytics
- Lixsa AI Support 24/7
Starter
- 1 Human Agents
- 55 / month Conversations
- 1 App Integration
- 6 Communication Channels
- 50 Product & Service Catalog
- Frequently Asked Questions
- Take Orders
- Book Appointments
- Make Reservations
- Agent Personalization
- WhatsApp Conversation Opening
- Lixsa B2B Mobile App
- WhatsApp Push Campaigns
- WhatsApp Abandoned Carts
- COD Order Confirmation
- Thank You Message
- Multi-language
- Voice Messages
- Image Recognition
- Customer Reviews Request
- Smart Tags
- Conversation Follow-up
- ILA Intelligent Writing Assistant
- Sentiment Analysis
- Lixsa AI Support 24/7
Startup
- 5 Human Agents
- 120 / month Conversations
- 2 App Integration
- 6 Communication Channels
- Frequently Asked Questions
- Take Orders
- Book Appointments
- Agent Personalization
- WhatsApp Conversation Opening
- Lixsa B2B Mobile App
- WhatsApp Push Campaigns
- WhatsApp Abandoned Carts
- COD Order Confirmation
- Thank You Message
- Multi-language
- Voice Messages
- Image Recognition
- Customer Reviews Request
- Smart Tags
- Conversation Follow-up
- ILA Intelligent Writing Assistant
- Sentiment Analysis
- Lixsa AI Support 24/7
Scaling
- 5 Human Agents
- 310 / month Conversations
- 4 App Integration
- 6 Communication Channels
- 800 Product & Service Catalog
- Frequently Asked Questions
- Take Orders
- Book Appointments
- Make Reservations
- Agent Personalization
- WhatsApp Conversation Opening
- Lixsa B2B Mobile App
- WhatsApp Push Campaigns
- WhatsApp Abandoned Carts
- COD Order Confirmation
- Thank You Message
- Multi-language
- Voice Messages
- Image Recognition
- Customer Reviews Request
- Smart Tags
- Conversation Follow-up
- Sentiment Analysis
- ILA Intelligent Writing Assistant
- Lixsa AI Support 24/7
Pro
- 10 Human Agents
- 510 / month Conversations
- 10 App Integration
- Unlimited Communication Channels
- 2000 Product & Service Catalog
- Frequently Asked Questions
- Take Orders
- Book Appointments
- Make Reservations
- Agent Personalization
- WhatsApp Conversation Opening
- Advance Data Analytics
- Lixsa B2B Mobile App
- WhatsApp Push Campaigns
- WhatsApp Abandoned Carts
- COD Order Confirmation
- Thank You Message
- Multi-language
- Voice Messages
- Image Recognition
- Customer Reviews Request
- Smart Tags
- Conversation Follow-up
- ILA Intelligent Writing Assistant
- Sentiment Analysis
- API Integration
- Lixsa & Human Support 24/7
Plus
- 50 Human Agents
- 2000 / month Conversations
- Unlimited Communication Channels
- 10.000 Product & Service Catalog
- Frequently Asked Questions
- Take Orders
- Book Appointments
- Make Reservations
- Agent Personalization
- WhatsApp Conversation Opening
- App Integration
- Advance Data Analytics
- Lixsa B2B Mobile App
- WhatsApp Push Campaigns
- WhatsApp Abandoned Carts
- COD Order Confirmation
- Thank You Message
- Multi-language
- Voice Messages
- Image Recognition
- Customer Reviews Request
- Smart Tags
- Conversation Follow-up
- ILA Intelligent Writing Assistant
- Sentiment Analysis
- Custom Integrations
- API Integration
- Lixsa & Human Support 24/7
Trust & presence
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