Trace

Trace is an AI-powered workflow automation platform designed to help businesses automate repetitive tasks by intelligently mapping their processes. It connects to your company's apps and data sources to understand how your organization operates, then identifies where automation can have the most impact. The platform allows you to build multi-step workflows that combine both AI agents and human team members, ensuring tasks are handled efficiently while maintaining quality control.

What sets Trace apart is its focus on understanding your business context. It creates a unified knowledge base from all your connected applications, allowing the AI to make smarter decisions about task routing. The platform supports parallel execution of tasks, breaking down complex processes into smaller components that can be handled simultaneously by the most appropriate resource—whether that's a specific AI model or a human expert. You can start with community templates or build custom workflows using drag-and-drop functionality.

This tool is particularly valuable for teams looking to scale their operations without proportionally increasing headcount. Customer testimonials mention significant time savings, with one user reporting that 50% of their workday gets automated. It's ideal for streamlining customer service queries, managing internal processes, and handling routine business operations where consistency and efficiency matter most. Trace keeps humans in the loop for final approvals, giving teams control over automated processes while reducing manual workload.