Infinitus Systems

Infinitus Systems is a specialized voice AI platform designed specifically for the healthcare industry. It automates routine clinical and administrative phone calls that typically consume significant staff time, such as contacting patients about medication adherence, verifying insurance benefits with payors, or coordinating care between providers. The platform handles conversations with major healthcare organizations including CVS Caremark, UnitedHealthcare, Cigna, and Express Scripts, creating new touchpoints while automating existing ones to free up human staff for more complex tasks.

What makes Infinitus Systems stand out is its healthcare-specific focus and proven track record. The platform uses AI agents and copilots that can conduct natural conversations, with over 100 million minutes of conversation automated and 6 million calls completed supporting more than 125,000 providers. The system delivers tangible results, with customers typically seeing 50% ROI and 10% greater data accuracy compared to manual processes. It's not a general-purpose chatbot but rather a purpose-built solution that understands healthcare workflows and terminology.

Healthcare organizations facing staffing shortages and administrative burdens benefit most from Infinitus Systems. Pharmaceutical companies use it for patient support programs, specialty pharmacies employ it for benefit verification, and health systems leverage it for care coordination. By handling the time-consuming phone work, Infinitus Systems allows healthcare professionals to focus on what matters most—direct patient care and complex clinical decisions, ultimately driving better patient outcomes while reducing operational costs.