Virtual Scale
AI agents that handle customer calls, chats, and WhatsApp messages 24/7 to support, contact, and close clients automatically.
| What is it | AI agents that handle customer calls, chats, and WhatsApp messages 24/7 to support, contact, and close clients automatically. |
|---|---|
| Pricing | Paid — from $9/mo |
| Free tier | No |
| Platform | Web Application |
| Best for | handling customer inquiries 24/7, automating lead follow-ups |
| Domain registered | 2008 |
Data updated Aug. 1, 2026
What does Virtual Scale do?
Virtual Scale provides AI-powered customer service and sales automation that handles phone calls, chats, and WhatsApp messages around the clock. The platform deploys AI agents that interact with customers just like human employees, answering inquiries, providing information, and helping to close deals automatically. This allows businesses to maintain constant communication with clients without requiring human staff to be available 24/7.
What makes Virtual Scale stand out is its ability to handle multiple communication channels simultaneously while maintaining natural, human-like interactions. The AI agents can converse in 36 different languages, respond to customer queries 75% faster than human teams, and help businesses engage three times more leads. The platform is designed to learn from interactions and improve over time, providing personalized service that scales with business needs.
This tool is particularly beneficial for businesses in hospitality, education, property management, and retail that need to handle high volumes of customer inquiries. Real-world examples include hotels using it to manage guest reservations, universities engaging prospective students, and property management companies handling Airbnb guest communications. The platform helps these businesses reduce support costs by up to 70% while maintaining quality customer service.
Key features
What makes it stand outWho is Virtual Scale for?
Who benefits most from this toolPricing
starter
- 6,800 credits
- 850 AI messages
- 68 AI phone minutes
- 1.43 overuse rate per 1000
- AI Phone Calls
- AI Chats
- Google Workspace
- Build your own AI Employee
- Advanced analytics
- Unlimited Knowledge
- 3 Integration Connections
- Email Customer Support
boost
- 23,200 credits
- 2,900 AI messages
- 232 AI phone minutes
- 1.33 overuse rate per 1000
- AI Phone Calls
- AI Chats
- Google Workspace
- Build your own AI Employee
- Advanced analytics
- Unlimited Knowledge
- 5 Integration Connections
- Priority Email Customer Support
scale
- 50,200 credits
- 6,275 AI messages
- 502 AI phone minutes
- 1.25 overuse rate per 1000
- AI Phone Calls
- AI Chats
- Google Workspace
- Build your own AI Employee
- Advanced analytics
- Unlimited Knowledge
- 10 Integration Connections
- Priority Email Customer Support
pro
- 269,100 credits
- 33,637 AI messages
- 2,691 AI phone minutes
- 1.18 overuse rate per 1000
- AI Phone Calls
- AI Chats
- Google Workspace
- Build your own AI Employee
- Advanced analytics
- Unlimited Knowledge
- 20 Integration Connections
- 24/7 Phone Customer Support
business
- 699,000 credits
- 87,375 AI messages
- 6,990 AI phone minutes
- 1.1 overuse rate per 1000
- AI Phone Calls
- AI Chats
- Google Workspace
- Build your own AI Employee
- Advanced analytics
- Unlimited Knowledge
- 50 Integration Connections
- 24/7 Phone Customer Support
Trust & presence
Gallery
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