Insighto.ai
AI agents that handle customer phone calls and chats to reduce wait times and automate support.
| What is it | AI agents that handle customer phone calls and chats to reduce wait times and automate support. |
|---|---|
| Pricing | Freemium — from $49/mo |
| Free tier | Yes |
| Platform | Web Application |
| API | Yes |
| Best for | handling inbound customer inquiries 24/7, qualifying leads from phone calls automatically |
| Domain registered | 2023 |
Data updated Aug. 1, 2026
What does Insighto.ai do?
Insighto.ai is a practical tool that automates customer interactions through AI-powered phone calls and live chat. It's designed to answer calls and messages instantly, ensuring customers never face a busy signal or a long wait. The core idea is simple: let an AI agent handle the initial, repetitive questions and tasks, so your human team isn't tied up with routine queries. This can cover everything from answering FAQs about business hours to collecting basic information from a potential lead.
Setting up Insighto.ai doesn't require any coding skills. You get a phone number (with support for many countries) and configure your AI agent's knowledge and responses. The AI engages in natural, two-way conversations, making the experience feel more helpful and less robotic than a traditional phone tree. What makes it stand out is its dual focus on both voice and text channels, providing a unified automation solution for businesses that receive inquiries through multiple mediums.
This tool is a great fit for small to medium-sized businesses, support teams, and sales departments that are overwhelmed by call volume or want to offer 24/7 availability. Real-world use cases include a local service business using it to schedule appointments after hours, an e-commerce store deploying it to handle order status questions, or a sales team using it to pre-qualify incoming calls and capture lead details before a human follow-up.
Key features
What makes it stand outWho is Insighto.ai for?
Who benefits most from this toolPricing
Free tier available — start without a credit cardPower
- 10 bots
- 15 Concurrent Calls
- Email Support
- All Channels
- Collaborator Agents
- Intents
- Voice Cloning
- Essential Integrations
Turbo
- 50 Bots
- 30 Concurrent Calls
- Setup Support
- All Channels
- 3 Collaborator Agents
- Basic Intents
- Voice Cloning
- Advanced Integrations
Ultra
- Unlimited Bots
- 50 Concurrent Calls
- Premium Onboarding & Support
- Custom Channels
- 5 Collaborator Agents
- Advanced Intents
- Voice Cloning
- Custom Integrations
Agency Starter
- 1000 voice minutes
- 5000 text queries
- 10 sub-accounts
- 50 concurrent calls
- 10 campaigns
- Onboarding support
- Advanced Intents
- Voice Cloning
- White labelling
Agency Pro
- 3000 voice minutes
- 10000 text queries
- 50 accounts
- 100 concurrent calls
- 50 campaigns
- Implementation support
- Advanced Intents
- Voice Cloning
- White labelling
Trust & presence
Gallery
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