Inkeep

Inkeep is a platform for building and deploying AI agents specifically designed for customer operations. It enables teams to create conversational assistants and workflow automation agents that can handle customer inquiries, provide product support, and assist internal teams. The platform focuses on creating trustworthy AI interactions that can be customized for various business needs, from simple Q&A to complex multi-step processes.

What makes Inkeep stand out is its dual approach to agent creation—offering both a visual no-code builder for business teams and full code customization for developers, with two-way synchronization between them. The platform supports multi-agent architectures where different specialized agents can work together on complex tasks. It comes with pre-built integrations for popular support platforms, chat applications, and workflow tools, along with enterprise-grade security features like PII removal, intelligent auditing, and permission controls.

Customer support teams benefit most from Inkeep by automating routine inquiries and providing 24/7 assistance. Product teams can use it to create internal copilots that help with documentation and knowledge management, while sales and marketing teams can deploy agents to handle lead qualification and customer onboarding. Companies like Anthropic, Postman, and Midjourney use Inkeep to scale their customer operations while maintaining quality and security standards.