Cirroe AI

Cirroe AI is an automated customer support agent that handles ticket triage and resolution using your existing knowledge bases and technical documentation. It connects to your ticketing systems, code repositories, and cloud infrastructure to investigate and resolve customer issues automatically. The system starts working as soon as tickets are opened, often resolving them before human operators even need to intervene.

What makes Cirroe AI stand out is its ability to synthesize information from diverse sources including AWS metrics, your codebase, and ticketing history. It doesn't just provide answers—it takes action while maintaining safety protocols. Before executing any potentially risky actions, Cirroe AI sends a Slack message to human operators for approval, ensuring that automated resolutions don't create new problems.

Engineering teams and customer support operations benefit most from Cirroe AI, particularly those struggling with on-call rotations and ticket backlogs. It's designed for organizations that want to free up developer time from routine support tasks while maintaining high customer satisfaction through rapid response times. The tool integrates with popular platforms like Zendesk, Jira, GitHub, Slack, and major cloud providers, making it accessible for most tech stacks.