Crosby Health

Crosby Health is an AI-powered platform designed specifically for healthcare providers to automate the clinical appeals process. It handles the entire workflow from start to finish: generating persuasive appeal letters, submitting them to insurance payors, and tracking their status. The system is built to reduce the significant administrative burden that clinical denials place on medical staff, allowing them to focus on patient care rather than paperwork. At the core of Crosby Health is Apollo, a clinical large language model that has been specifically trained for revenue cycle management tasks. This isn't a general-purpose AI—it's fine-tuned with medical knowledge and billing expertise, enabling it to handle complex clinical documentation and identify medical necessity within patient records. The platform can process up to 300 pages of documentation and generates appeal arguments at remarkable speed, averaging 60 words per second. What sets Crosby Health apart is its unified approach to the traditionally fragmented appeals process. Instead of juggling multiple payor portals and fax numbers, providers use a single interface to submit all appeals. The system automatically tracks each submission, confirms receipt, and provides immediate notifications when payors make decisions. This end-to-end automation makes it practical to appeal denials that were previously too small to justify the staff time required. Healthcare organizations struggling with denial management will find Crosby Health particularly valuable. It's designed for medical billing departments and hospital administrators who want to recover more revenue without increasing administrative overhead. The platform is especially useful for providers facing high volumes of clinical denials who need to scale their appeals process efficiently while maintaining quality and compliance.