Dropchat
Create AI chatbots from your documents, videos, and webpages — embed on your site for instant customer support.
| What is it | Create AI chatbots from your documents, videos, and webpages — embed on your site for instant customer support. |
|---|---|
| Pricing | Paid |
| Free tier | Yes |
| Platform | Web Application |
| API | Yes |
| Best for | 24/7 customer service automation, product information chatbot |
| Domain registered | 2023 |
Data updated Aug. 1, 2026
What does Dropchat do?
Dropchat is a straightforward tool that lets businesses create AI-powered customer service chatbots by simply uploading their existing content. You provide PDF documents, YouTube videos, or web page links, and Dropchat builds a chatbot that can answer questions about that specific content. The setup requires no coding—you just drag and drop your materials, and the chatbot is ready to deploy on your website.
What makes Dropchat stand out is its focus on practical customer service applications. Instead of generic responses, the chatbot provides specific answers based on your actual product documentation, training videos, or website content. If a question becomes too complex, the system can seamlessly escalate the conversation to human agents via email or live chat, ensuring customers always get the help they need.
This tool is particularly valuable for small to medium businesses that want to provide 24/7 support without maintaining a full-time support team. It's ideal for handling frequently asked questions, product information queries, and basic customer service interactions, freeing up human staff to focus on more complex issues while ensuring customers get instant answers anytime.
Key features
What makes it stand outWho is Dropchat for?
Who benefits most from this toolPricing
Free tier available — start without a credit cardFree
- 1,000 PDF Pages
- 1,000 Web Pages
- 0 Shopify Products Import
- Unlimited Chatbots
- Unlimited Chat Messages
- PDF Chat
- Website Chat
- Website Chat Bubble / Embed Chatbot
- Website iFrame Chatbot
- Share URL Chatbot Link
- Multiple files per chatbot
- Chatbot Customization
- Sample Chatbot Questions
- Custom Chatbot Themes
- See source of chatbot results
- Custom response when chatbot doesn't know answer
- Mix data source types (PDF, Web, Text)
- Chat Transcripts
- Chat Analytics
- Chat Escalate to Email
- Chatbot Waiver Text
- Email Support
Professional
Everything in Free, plus:
- 4,000 PDF Pages
- 4,000 Web Pages
- 250 Shopify Products Import
- Everything in Free
- Onboarding and Training
- Flashcards
- Capture lead contact info
- Remove Dropchat Branding
- GPT-4o mini
- GPT-4o
- Phone Support
- Priority access to new features
Business
Everything in Professional, plus:
- 12,000 PDF Pages
- 12,000 Web Pages
- 1,000 Shopify Products Import
- Everything in Professional
- Dedicated support manager
- Concierge Support
Trust & presence
Gallery
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