Inline Help

AI-powered in-app support platform that turns your knowledge base into contextual help, chatbots, and tooltips

inlinehelp.com

Verified Free tier

Quick facts
What is it	AI-powered in-app support platform that turns your knowledge base into contextual help, chatbots, and tooltips
Pricing	Freemium — from $97/mo
Free tier	Yes
Platform	Web Application
Best for	reducing customer support ticket volume, improving product adoption through in-app guidance
Domain registered	2014

Data updated Aug. 1, 2026

What does Inline Help do?

Inline Help is a no-code platform that transforms your existing knowledge base into proactive, AI-powered in-app support. Instead of making users search through documentation or contact support, it brings help directly to them within your application through three main features: Explain This (contextual help), an AI chatbot, and smart tooltips. The system works by analyzing your knowledge base content and making it instantly available to users right where they need it most.

What makes Inline Help stand out is its contextual approach. The 'Explain This' feature lets users simply click on any element of your website or application to get instant AI-generated explanations. The platform requires no coding skills to implement and can be set up in under 5 minutes. It's designed to work with your existing content, so there's no need to create new documentation from scratch. The tool also emphasizes security, being ISO27001-certified and GDPR-compliant.

This tool is particularly valuable for SaaS companies and customer support teams looking to reduce ticket volume while improving user satisfaction. Real-world use cases include helping new users navigate complex applications, providing instant answers to common questions, and guiding customers through specific features without human intervention. By making help available 24/7 and contextually relevant, Inline Help aims to boost product adoption and create a smoother user experience.

Chat & Assistants — Other Customer experience

#ai chatbot#customer support#knowledge base#no-code#saas#tooltips#user assistance

Key features

What makes it stand out

AI-powered contextual help that explains any part of your website when users click

No-code chatbot builder that answers customer questions 24/7

Smart tooltips that provide instant guidance without manual setup

Proactive support that reduces customer support tickets

Easy integration turning existing knowledge base into in-app assistance

Who is Inline Help for?

Who benefits most from this tool

reducing customer support ticket volume

improving product adoption through in-app guidance

providing 24/7 automated customer assistance

Pricing

Free tier available — start without a credit card

Essentials

$97.0/month

Up to 250 content pages
Explain this
Tooltips
Chatbot
Knowledge base
Ticket form
OpenAI GPT-4
5k Messages credit (+$50/1k messages)
1 Seat
Email support

Growth

$247.0/month

Up to 500 content pages
Explain this
Tooltips
Chatbot
Knowledge base
Ticket form
Help Desk Ticket response
OpenAI GPT-4
10k Messages credit (+$50/1k messages)
3 Seats (+$10/seat)
No Inline Help branding
Email support

Enterprise

Custom

Custom content pages
Explain this
Tooltips
Chatbot
Knowledge base
Ticket form
Help Desk Ticket response
OpenAI GPT-4
Custom Messages credit
Custom Sources
Custom Seats
No Inline Help branding
Security Reviews
Dedicated support

Trust & presence

Domain Domain registered 2014

Gallery

Click any image to enlarge

Inline Help — pricing page — Pricing page

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