Enso Connect

Enso Connect is a specialized platform designed for short-term rental hosts and property managers. It provides two main tools: a 'Boarding Pass' web app for guests that handles everything from digital check-ins and guidebooks to offering upsells, and a 'Unified Inbox' for hosts that centralizes all guest communication from emails, SMS, WhatsApp, and booking platforms into one dashboard. It’s essentially an all-in-one system to manage the entire guest journey, from booking to post-stay follow-up.

The platform stands out by deeply integrating AI and automation into the hospitality workflow. Its AI doesn't just answer basic questions; it helps manage the inbox by suggesting replies, auto-archiving resolved conversations, and even snoozing messages for later follow-up. The Boarding Pass is highly configurable, allowing hosts to create custom check-in steps, verify guest identities, and set up personalized upsell offers like early check-in or local experience packages to boost revenue.

This tool is a major time-saver for hospitality professionals managing multiple properties. It's perfect for vacation rental companies, property managers, and individual hosts who are tired of juggling dozens of messages across different apps and want to provide a seamless, hotel-like experience for their guests. Real-world use cases include automating the entire check-in process with smart lock codes, reducing repetitive questions with digital guidebooks, and increasing average booking value with targeted last-minute offers.