Guest Guru
AI chatbot that automates guest messaging for Airbnb, VRBO, and Booking.com hosts, answering FAQs 24/7.
| What is it | AI chatbot that automates guest messaging for Airbnb, VRBO, and Booking.com hosts, answering FAQs 24/7. |
|---|---|
| Pricing | Paid — from $3.9/mo |
| Free tier | No |
| Platform | Web Application |
| API | Yes |
| Best for | Automating responses to common guest questions, Managing guest communication across multiple booking platforms |
| Domain registered | 2023 |
Data updated Aug. 1, 2026
What does Guest Guru do?
Guest Guru is an AI-powered assistant designed specifically for short-term rental hosts. It connects to your property management system and major booking platforms like Airbnb, VRBO, and Booking.com. Once set up, it automatically handles the bulk of guest communication, answering frequently asked questions about check-in, amenities, and house rules around the clock. This means guests get instant replies, even when you're asleep or busy, improving their experience while drastically cutting down the time you spend typing out the same answers.
The tool works by learning from your past responses and property details to draft context-aware replies. It features a unified inbox, so you can manage conversations from all your listings in one place. Key differentiators include its ability to understand and respond in over 150 languages, set a custom tone for messages, and send you SMS or email alerts for messages that require your personal attention. It's built to slot directly into a host's existing workflow by integrating with popular PMS software.
This tool is a major time-saver for hosts and property managers who are scaling their operations. It's most beneficial for those managing multiple properties or who receive a high volume of repetitive inquiries. Real-world use cases include automating instructions for late check-ins, handling common questions about WiFi or parking, and ensuring guests feel supported throughout their stay without the host being glued to their phone. It allows hosts to focus on the personal touches that lead to great reviews, rather than administrative messaging.
Key features
What makes it stand outWho is Guest Guru for?
Who benefits most from this toolPricing
Superhost
- per unit unit
- AutoHost Mode
- SMS Mode
- Escalations
- FAQs
- Custom tone
- Email Notifications
- Live Chat Support
- Onboarding Assistance
- Booking Site Embedding
- Property Bot Url
Bespoke
- Unlimited
- AutoHost Mode
- SMS Mode
- Escalations
- FAQs
- Custom tone
- Email Notifications
- Live Chat Support
- Onboarding Assistance
- Booking Site Embedding
- Property Bot Url
Trust & presence
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