Middleware
Middleware frees engineering managers from repetitive follow-ups to ensure smooth product delivery, and identification of workflow bottlenecks so they can remove any hiccups for their team. Middleware sits on top of the team's existing tools like Github, Calendar, JIRA and provides managers actionable insights to run their team efficiently and prevent their engineers from burning out.
| What is it | Middleware frees engineering managers from repetitive follow-ups to ensure smooth product delivery, and identification of workflow bottlenecks so they can remove any hiccups for their team. Middleware sits on top of the team's existing tools like Github, Calendar, JIRA and provides managers actionable insights to run their team efficiently and prevent their engineers from burning out. |
|---|---|
| Pricing | Freemium |
| Free tier | Yes |
| Platform | Web Application |
| API | Yes |
| Best for | Cloud infrastructure monitoring, Application performance issue resolution |
| Domain registered | 2014 |
Data updated Aug. 1, 2026
What does Middleware do?
Middleware is a full-stack observability platform designed to monitor your entire cloud infrastructure and application stack. It collects and analyzes data from various sources including application performance monitoring (APM), real-user monitoring (RUM), logs, infrastructure metrics, and synthetic monitoring. The platform provides a unified dashboard where you can see all your telemetry data—metrics, logs, traces, and events—on a single timeline, giving you a comprehensive view of your system's health in real-time.
The standout feature is OpsAI, an AI-powered agent that doesn't just identify problems but automatically fixes many of them. It analyzes data across your entire stack to pinpoint root causes and resolve issues before they impact users. The platform offers one-command installation with OpenTelemetry-based agents, supports over 200 integrations, and provides enterprise-grade security with compliance for HIPAA, GDPR, and SOC 2 Type II. It's notably cost-effective compared to many alternatives, with users reporting significant cost reductions.
This tool is ideal for DevOps teams, site reliability engineers, and engineering leaders at companies running cloud-native applications. It's particularly valuable for organizations that need to maintain high uptime for customer-facing applications, troubleshoot complex distributed systems efficiently, and reduce the time developers spend on operational issues. Real-world use cases include monitoring AI infrastructure, e-commerce platforms, and SaaS applications where rapid issue resolution directly impacts customer satisfaction and business operations.
Key features
What makes it stand outWho is Middleware for?
Who benefits most from this toolPricing
Free tier available — start without a credit cardFree Forever
- 100 data GB
- 1,000 rum sessions
- 14 retention days
- 20,000 synthetic checks
- 10 browser test runs
- 10 errors solved with opsai
- 10 Errors Solution with OpsAI
- Up to 100GB Data
- Up to 1k RUM Sessions
- Up to 20K Synthetic Checks
- 10 Browser Test Runs
- Unlimited Users
- Community Based Support
- 14 day retention
Pay As You Go
Everything in Free Forever, plus:
- 0.3 data GB rate
- 30 retention days
- 1 rum sessions rate per 1k
- 1 synthetic checks rate per 5k
- 9.99 browser test runs rate per 1k
- 1 errors solved with opsai rate
- $1 per error solved with OpsAI
- $1 per 1K RUM Sessions
- $1 per 5K Synthetic Checks
- $9.99 per 1K Browser Test Runs
- Ingestion Control & Data Pipeline
- Default 30 day retention
- SSO and Security Features
- Dedicated Slack/MS Teams Channel
Enterprise
Everything in Pay As You Go, plus:
- Error solving with OpsAI
- On-Premise Deployment
- Dedicated Account Team
- Browser Test Runs
- Multi-year Contract Discounts
- Custom Data Retention
- Bring Your Own Cloud
- 24x7 Support
Trust & presence
Gallery
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