CX Assist

CXassist is an AI assistant that manages your email inbox for you. After you connect your Gmail, Outlook, or IMAP account, you train it with your own content—like your website, past emails, or uploaded documents. Once set up, it automatically reads incoming emails and sends personalized replies that sound like you wrote them. It’s designed to handle routine communication so you can focus on more complex tasks.

The tool stands out by letting you fine-tune how it works. You can choose from three AI personas—Generalist, Sales, or Support—to shape the tone of the replies. You also set rules, like which keywords should trigger an email to be passed to a human teammate instead. This creates a helpful balance between automation and personal touch. It checks your inbox at intervals you set and works silently in the background.

CXassist is a great fit for sales teams who need to reply quickly to leads, customer support teams swamped with FAQs, and freelancers or small business owners who wear many hats. By automating the initial response to common queries, it helps ensure no customer feels ignored while freeing up valuable time for the work that truly requires a human touch.