Produkt.so

Produkt.so is a help center platform that lets tech startups and small teams build a clean, fast knowledge base. You write articles using a Notion-like editor, organize them into collections, and publish everything under your own custom domain. The goal is to reduce support tickets by helping customers find answers themselves.

The tool stands out with its specific, practical features. It includes a built-in image annotator for marking up screenshots, supports translating articles into multiple languages, and allows file attachments up to 50MB. The entire help center is built for speed, with pages loading in under 100ms, and is designed to be SEO-friendly. The platform is also privacy-focused, hosted in Poland, with encrypted data and no tracking software.

This is ideal for SaaS founders and small product teams who need a simple, effective way to manage documentation without complex setups. It helps with customer onboarding, reduces the load on support teams, and presents a professional brand image. The fact that most features are free makes it a low-risk option for teams just starting to organize their support materials.