Rep AI
AI sales and support chatbot for Shopify stores — handles customer inquiries, boosts sales, and provides shopper insights.
| What is it | AI sales and support chatbot for Shopify stores — handles customer inquiries, boosts sales, and provides shopper insights. |
|---|---|
| Pricing | Paid — from $200/mo |
| Free tier | Yes |
| Platform | Web Application |
| API | Yes |
| Best for | automating customer support for ecommerce stores, increasing sales through personalized product recommendations |
| Domain registered | 2021 |
Data updated Aug. 1, 2026
What does Rep AI do?
Rep AI is a specialized chatbot designed exclusively for Shopify ecommerce stores. It acts as an automated sales and customer support agent that engages with shoppers directly on your website. The tool handles common questions about orders, returns, and product details while also making personalized product recommendations to increase sales.
The chatbot works by integrating directly with your Shopify store, accessing product information, order data, and FAQs to provide accurate, real-time responses. What sets it apart is its dual focus on both customer support and sales conversion. It can automatically resolve up to 95% of common support inquiries while simultaneously suggesting relevant products to shoppers based on their browsing behavior and questions.
This tool is ideal for Shopify store owners and ecommerce teams looking to reduce customer service workload while increasing sales. It's particularly valuable for businesses experiencing high volumes of repetitive customer inquiries or those wanting to provide 24/7 support without expanding their human team. Real-world use cases include handling order status questions, processing return requests, and suggesting complementary products to shoppers who are browsing specific items.
Key features
What makes it stand outWho is Rep AI for?
Who benefits most from this toolPricing
Free tier available — start without a credit cardAI Sales Agent
- 20,000 products in catalog
- 80,000 monthly website sessions
- AI Sales Skills
- AI Drop-off Detection
- Proactive Approach
- Product Recommendation
- Product Search
- Similar Items Recommendation
- Upsell (Frequently Bought Together)
- Out-of-Stock Recommendation
- Abandoned Cart Rescue
- Access to over 20 integrations
- Klaviyo
- Postscript
- Gorgias
- Zendesk
- Yotpo
- Attentive
- Tapcart
- Meta
- Sales analytics
- Support analytics
- Website Missing information
- AI CX Recommendations
- Shopper drop-off reasons
- Sales assistance insights
- Conversations
AI Support Agent
- 20,000 products in catalog
- 80,000 monthly website sessions
- Cancel Order
- Modify order details
- Returns/exchanges
- Order status (WISMO)
- Edit subscriptions
- AI Answering Emails
Full Bundle
- 20,000 products in catalog
- 80,000 monthly website sessions
- Flow Studio (builder)
- Custom policies for support skills
- Product finder customization
Trust & presence
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