Empathy

Finding Words is an AI-powered support platform designed to help individuals and families navigate life's most challenging transitions, particularly those involving loss, grief, and major life changes. The tool provides comprehensive guidance through both emotional support and practical logistical assistance, helping users manage everything from funeral planning to estate administration tasks. It serves as a digital companion during times when people need structured support the most.

The platform combines AI-driven guidance with human care elements to deliver personalized support. It offers on-demand tools and resources that help reduce the overwhelming burden of administrative tasks during difficult times. What sets Finding Words apart is its focus on measurable outcomes—the platform has demonstrated significant time savings (212 hours per family) and financial savings ($3,611 per family) while maintaining high user satisfaction ratings of 4.8/5.

This tool primarily benefits individuals experiencing bereavement, families dealing with estate matters, and organizations looking to provide better support to their members or employees. Insurance companies, financial institutions, and employers partner with Finding Words to offer this support as a benefit, making it particularly valuable for HR professionals seeking to enhance their employee assistance programs and for beneficiaries navigating complex processes after a loss.