Chatbot
AI chatbot for websites — provide 24/7 customer support, answer questions, and boost sales with automated conversations.
| What is it | AI chatbot for websites — provide 24/7 customer support, answer questions, and boost sales with automated conversations. |
|---|---|
| Pricing | Freemium — from $25/mo |
| Free tier | Yes |
| Platform | Web Application |
| API | Yes |
| Works with | Zapier |
| Best for | answering customer questions 24/7, recovering abandoned shopping carts |
| Domain registered | 1997 |
Data updated Aug. 1, 2026
What does Chatbot do?
ChatBot is a software platform that lets you build and deploy an AI-powered chatbot on your website. It handles customer inquiries automatically, providing instant answers to common questions about returns, product details, or business hours. You train it using your own website content or other knowledge sources, so the responses are specific to your business. The chatbot integrates directly into your site as a chat widget and can also connect to messaging platforms like Facebook Messenger.
The tool stands out with its visual builder, which uses a drag-and-drop interface to design conversation flows. You can set up specific actions, like pulling products from Shopify or creating ticket forms. The AI generates replies based on the information you provide, and you can fine-tune its knowledge for accuracy. It also includes analytics to track chat volume and customer interactions.
This is most useful for e-commerce stores, support teams, and any business that gets repetitive customer questions. It helps reduce the load on human agents by handling common queries, qualifies sales leads by asking the right questions, and can even recommend products to shoppers who seem hesitant. Companies use it to offer 24/7 support without expanding their team.
Key features
What makes it stand outWho is Chatbot for?
Who benefits most from this toolPricing
Free tier available — start without a credit cardEssential
- 10,000 API calls
- 10 AI resolutions
- 5 AI text editing
- 50 visitor tracking
- 5 reply suggestions
- MCP server
- AI Copilot
- Shared inbox and ticketing system
- 3 workflows
Growth
Everything in Essential, plus:
- 200,000 API calls
- 200 AI resolutions
- 100 AI text editing
- 400 visitor tracking
- 50 reply suggestions
- Chat topics insights
- Tag suggestions
- Ticket and chat summary
- Team canned responses
- 10 workflows
- 30 campaigns
- Advanced widget customization
- Advanced reporting
- Unlimited chat history
Enterprise
Everything in Growth, plus:
- 1,000,000 API calls
- 2,000 AI resolutions
- Unlimited AI text editing
- 1,000 visitor tracking
- Unlimited reply suggestions
- Service level agreements (SLAs)
- Dedicated Account Manager
- Dedicated onboarding
- Legal assistance
- 30 workflows
- 50 campaigns
- White-label website widget
- Custom dashboards
- Security assistance
- Audit logs
- Software engineer support
- Alternative payment terms
Trust & presence
Gallery
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