Roadmap

Roadmap is a product management platform that helps teams collect user feedback and communicate product development plans. It provides a centralized system where feedback from various channels—including email, integrations, and direct user input—flows into a collaborative inbox. Teams can then organize this feedback and use it to build interactive public roadmaps that show what's being worked on now, what's coming next, and future plans.

The platform stands out with its customization options and integration capabilities. You can embed roadmaps directly into your application or share them as standalone web pages, with full control over the design through a UI editor or custom CSS. Roadmap integrates with popular tools like Slack, Intercom, GitHub, Zapier, Zendesk, and Jira, creating a unified workflow. The system automatically tracks users and sends updates when their requested features launch, closing the feedback loop.

Product managers at SaaS companies and development teams benefit most from Roadmap. It helps them maintain transparency with users, build trust by showing consistent progress, and turn customer feedback into actionable development plans. Real-world use cases include agencies managing client projects, SaaS businesses showcasing quarterly progress to improve renewals, and game developers engaging their community with upcoming features and updates.