Bolna
Voice AI platform for creating multilingual, human-like AI agents for customer support, sales, and recruitment calls.
| What is it | Voice AI platform for creating multilingual, human-like AI agents for customer support, sales, and recruitment calls. |
|---|---|
| Pricing | Freemium — from $350/mo |
| Free tier | Yes |
| Platform | Web Application |
| API | Yes |
| Works with | Make |
| Best for | 24/7 customer support helplines, cart abandonment recovery calls |
| Domain registered | 2024 |
Data updated Aug. 1, 2026
What does Bolna do?
Bolna is a voice AI platform that creates conversational AI agents for phone calls. It handles both inbound customer service calls and outbound sales or recruitment calls using natural, human-like voices. The platform specializes in Indian languages including Hindi, Tamil, Telugu, and Hinglish, understanding local accents and speech patterns. It processes thousands of calls simultaneously with under 300ms response latency.
Bolna works by providing both a no-code playground for business users and developer APIs for technical teams. Users can choose from pre-built templates for common use cases or build custom agents from scratch. The platform integrates with over 20 speech recognition and text-to-speech models, allowing businesses to select the best model for each use case. It also connects with workflow tools like Zapier and n8n, and offers enterprise features like data residency in India or the US.
This tool is particularly valuable for Indian companies in e-commerce, edtech, and BFSI sectors that need to handle high volumes of customer interactions. Real-world applications include automated technical screening for job candidates, recovering abandoned shopping carts through personalized calls, and providing 24/7 customer support in multiple regional languages without expanding human teams.
Key features
What makes it stand outWho is Bolna for?
Who benefits most from this toolPricing
Pay as you Go
- Purchase credits ($10 to $5000)
- Top-up when balance is low
PILOT
- 10,000 minutes
- 50 Calls concurrency
- 10,000 mins included
- 1 Expert-built Agent
- Advanced analytics & Workflows
- Free phone number with Truecaller verification*
EXPLORE
- 5,000 minutes
- 20 Calls concurrency
- 5,000 mins included
- 1 Expert-built Agent / quarter
- Advanced analytics & Workflows
- Priority support
GROWTH
- 20,000 minutes
- 50 Calls concurrency
- 20,000 mins included
- 1 Expert-built Agent / month
- Advanced analytics & Workflows
- Priority support
SCALE
- 50,000 minutes
- 75 Calls concurrency
- 50,000 mins included
- 2 Expert-built Agents / month
- Advanced analytics & Workflows
- Dedicated Manager
- Priority support
Trust & presence
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