Customer Service

Customerscore.io

AI retention agent for SaaS — connects your data sources to identify churn risks and growth opportunities automatically.

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customerscore.io

Verified API available Free tier

Quick facts
What is it	AI retention agent for SaaS — connects your data sources to identify churn risks and growth opportunities automatically.
Pricing	Freemium — from $199/mo
Free tier	Yes
Platform	Web Application
API	Yes
Best for	Identifying at-risk customers before they churn, Automating upsell sequences for expansion-ready accounts
Domain registered	2022

Data updated Aug. 1, 2026

What does Customerscore.io do?

Customerscore.io is an AI-powered retention platform for SaaS businesses. It connects to your existing tools like Stripe, HubSpot, and Intercom to analyze customer behavior, identify at-risk accounts, and spot expansion opportunities. The tool processes this data to give you a clear view of your entire customer base, highlighting who might churn and who is ready to upgrade.

The platform works through three main components: an AI assistant you can ask questions about your customers, an automated agent that executes retention playbooks, and an intelligence system that scores every customer and explains the reasons behind their risk level. It stands out by automating the tedious work of manually correlating data from multiple sources, providing instant insights without requiring data analysts or developers.

This tool is most valuable for SaaS teams focused on customer retention and growth, particularly those with a large customer base they can't monitor individually. Product managers, customer success teams, and growth leads use it to prevent churn, automate upsell sequences, and get real-time alerts about customer health changes directly in Slack.

AI Sales Assistant Customer Service Sales,Marketing

#ai agent#churn prediction#customer retention#data integration#revenue optimization#saas analytics

Key features

What makes it stand out

AI assistant answers natural language questions about your customer base

Automated agent executes retention and upsell playbooks without manual work

Customer scoring system identifies at-risk accounts and explains why

Integrates with popular tools like Stripe, HubSpot, Intercom, and Mixpanel

Provides Slack alerts and notifications for real-time customer health changes

Who is Customerscore.io for?

Who benefits most from this tool

Identifying at-risk customers before they churn

Automating upsell sequences for expansion-ready accounts

Monitoring customer health scores across multiple data sources

Pricing

Free tier available — start without a credit card

Free

2 users
1,000 customers
3 months data history
1 data sources
5 customer segments
1 health scoring profiles
AI health scoring & analysis
Customer auto-segmentation
Churn & upsell signals
Ask AI (MCP)

Start

$199.0/month

Everything in Free, plus:

5 users
10,000 customers
6 months data history
3 data sources
20 customer segments
2 automated playbooks
3 health scoring profiles
AI retention agent
Engagement data integrations
Webhooks

Scale

Custom

Everything in Start, plus:

Custom users
Custom customers
Custom data history
Custom data sources
Custom customer segments
Custom automated playbooks
Custom health scoring profiles
Dedicated CS
Custom implementation
Custom integrations

Trust & presence

Domain Domain registered 2022

Gallery

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Customerscore.io — pricing page — Pricing page

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