CRM

Capsule AI

AI features for CRM — get contact summaries, draft emails, and build sales pipelines automatically.

capsulecrm.com

Verified API available Works with n8n Free tier ~12k monthly visits

Quick facts
What is it	AI features for CRM — get contact summaries, draft emails, and build sales pipelines automatically.
Pricing	Freemium — from €15/mo
Free tier	Yes
Platform	Web Application
API	Yes
Works with	n8n
Best for	preparing for client calls with instant summaries, automating routine sales email follow-ups
Domain registered	2010

Data updated Aug. 1, 2026

What does Capsule AI do?

Capsule AI is a set of artificial intelligence features built directly into the Capsule CRM platform. It helps sales and business teams automate routine tasks and get up to speed faster. The tool can generate concise summaries of a contact's recent activity, draft quick follow-up emails based on simple prompts, and even build a tailored sales pipeline from a description of your business.

What makes it stand out is its focus on practical, time-saving jobs within an existing CRM. Instead of being a separate AI playground, these features are woven into the workflow where you already manage contacts and deals. For example, the AI Summaries feature pulls from notes and emails already in the system to give you a briefing before a call. The AI Email Assist lets you generate a draft without leaving the email composer.

This tool is most useful for salespeople, account managers, and small business owners who use Capsule CRM and want to cut down on administrative work. It turns minutes of manual review into seconds of automated prep, letting you focus on the conversation rather than the paperwork. Whether you're onboarding a new team member who needs context fast or handling a high volume of client communications, these AI features act as a built-in assistant.

AI Sales Assistant CRM Customer Service

#ai summaries#business intelligence#crm#customer support#email assistant#lead enrichment#sales automation

Key features

What makes it stand out

AI Summaries for quick contact and deal prep

AI Email Assist drafts follow-up emails

AI Pipeline Generator builds custom sales workflows

AI Business & Contact Enrichment auto-fills lead details

AI Conversations for 24/7 customer service (add-on)

Who is Capsule AI for?

Who benefits most from this tool

preparing for client calls with instant summaries

automating routine sales email follow-ups

setting up a structured sales process quickly

Pricing

Free tier available — start without a credit card

Free

2 users
250 contacts
5 custom fields
1 sales pipelines
250 Contacts
5 custom fields
1 Sales Pipeline
Custom Sales Milestones
Custom Task Categories
Advanced Mail Connection

Starter

€15.0/month

€15.0/month billed yearly

30,000 contacts
30,000 Contacts
Email Templates
Shared Mailbox
Basic Reporting
Premium Integrations
Goals
AI Pipeline Generator
Custom Activity Types

Growth

€28.0/month

€28.0/month billed yearly

Everything in Starter, plus:

60,000 contacts
60,000 Contacts
Workflow Automations
Advanced Sales Reporting
Reporting Dashboards
Multiple Sales Pipelines
Multiple Project Boards
Project Management
Team & Access Controls
AI Business Enrichment
AI Summaries
AI Contact Enrichment

Advanced

€49.0/month

€49.0/month billed yearly

Everything in Growth, plus:

120,000 contacts
50 project boards
50 sales pipelines
120,000 Contacts
50 project boards
50 sales pipelines

Ultimate

Custom

Account manager
Custom training

Trust & presence

Domain Domain registered 2010

Gallery

Click any image to enlarge

Capsule AI — pricing page — Pricing page

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