Gurubase
Build AI agents that give source-checked answers from your internal knowledge base and perform actions in your tools.
| What is it | Build AI agents that give source-checked answers from your internal knowledge base and perform actions in your tools. |
|---|---|
| Pricing | Paid — from $499/mo |
| Free tier | No |
| Platform | Web Application |
| API | Yes |
| Best for | deflecting repetitive internal support questions, providing customers with accurate, cited answers from documentation |
| Domain registered | 2024 |
Data updated Aug. 1, 2026
What does Gurubase do?
Gurubase is a platform for building AI agents that answer questions based on your company's internal knowledge. Instead of giving generic responses, it grounds every answer in your own data—like Confluence docs, Zendesk tickets, PDFs, and Slack threads—and provides a citation for each claim. If it doesn't have enough reliable information, it will refuse to answer rather than guess. This makes it useful for teams that need accurate, trustworthy information without the risk of AI hallucinations.
The tool works by connecting to your existing data sources and unifying them into a single searchable knowledge base. What sets Gurubase apart is its ability to not just answer questions, but also perform actions. During a conversation, the agent can call your APIs, run Python scripts, or use tools to do things like file a support ticket, check a calendar, or update a record. You can deploy the same agent across multiple channels, including a web widget, Slack, Discord, Zendesk, Jira, and even developer IDEs.
Gurubase is built for teams that handle sensitive or regulated information. It can be deployed in the cloud, in your own virtual private cloud, or in fully air-gapped environments where no data leaves your network. This makes it a practical choice for HR, legal, customer support, and engineering teams that need to provide fast, accurate answers while maintaining strict data control. It reduces repetitive questions and helps scale support by letting the AI handle common inquiries with cited, actionable responses.
Key features
What makes it stand outWho is Gurubase for?
Who benefits most from this toolPricing
Pro
- 500 jira issues
- 250MB pdf storage
- 10 (200MB each) github repos
- 150MB excel storage
- 5000 website pages
- 500 slack messages
- 2000 youtube videos
- 500 confluence pages
- 500 zendesk articles
- Up to 10 actions workflows
- 250 google drive files
- 4000/guru messages per month
- 500 salesforce articles
- Unlimited users · 4,000 messages /guru/month
- 5,000 web pages · 2,000 YouTube videos · 250MB PDF · 10 GitHub repos (public + private)
- Jira, Zendesk, Confluence, Slack, Salesforce, Google Drive & Excel ingestion
- Web Widget + Discord, Slack, GitHub, Jira & Zendesk Bots
- MCP Server & MCP Client
- Smart Triage & Memory-Powered Personalization
- Multi-Answer / Bulk Excel jobs & Answer editing
- Up to 10 actions (workflows) · Speech-to-text & text-to-speech
- PII masking · Advanced analytics & exports
- Slack support
Enterprise
Everything in Pro, plus:
- Custom jira issues
- Custom pdf storage
- Custom github repos
- Custom excel storage
- Custom website pages
- Custom slack messages
- Custom youtube videos
- Custom confluence pages
- Custom zendesk articles
- Custom actions workflows
- Custom google drive files
- Custom messages per month
- Custom salesforce articles
- Custom message volume
- Custom knowledge source limits
- Self-hosted / On-Premise / air-gapped option
- SSO, RBAC, audit logs
- User Groups
- Version history & config snapshots
- Granular API key permissions
- Centralized logging
- White-labeling
- Custom AI models (BYOM)
- API access
- SOC2, GDPR compliance
- Dedicated support with SLAs
Trust & presence
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