Tail.ai
AI chatbot builder for e-commerce — upload your product catalog to create a shopping assistant for your website or messaging apps.
| What is it | AI chatbot builder for e-commerce — upload your product catalog to create a shopping assistant for your website or messaging apps. |
|---|---|
| Pricing | Freemium — from €200/mo |
| Free tier | Yes |
| Platform | Web Application |
| Best for | Guiding website visitors to find products, Providing product advice on messaging apps |
| Domain registered | 2017 |
Data updated Aug. 1, 2026
What does Tail.ai do?
Tail.ai is a tool that lets businesses build AI-powered shopping assistants. You upload your product catalog, define sales scenarios, and Tail.ai creates a chatbot that can guide customers to the right products. This assistant can be placed on your website or deployed on popular messaging apps, acting like a virtual salesperson that's available 24/7. It's designed to make the often complex and expensive process of chatbot creation simple and accessible, with a focus purely on driving sales and product discovery.
The platform works by having you define the key information and decision paths related to your products. Instead of requiring technical coding, it uses your catalog to train the bot on your specific offerings. The AI then engages customers in natural conversation, asking questions about their needs—like material, size, color, or intended use—to narrow down options. A standout aspect is its pricing model, which is based on the number of customers advised, aligning the cost directly with usage.
This tool is most useful for online retailers in sectors like fashion, electronics, and real estate, where customers often need help navigating a large catalog. For example, a clothing store can use it to help shoppers find a specific type of dress, while an electronics retailer can use it to translate technical specs into user-friendly advice. It's a practical solution for businesses looking to automate initial sales consultations and capture highly qualified leads without expanding their human support team.
Key features
What makes it stand outWho is Tail.ai for?
Who benefits most from this toolPricing
Free tier available — start without a credit cardFree
- 1,000 messages
- All features
- 2 different bots
- 1 user per bot
- Community Support on Slack
Basic
- unlimited messages
- All features
- 2 different bots
- 1 user per bot
- Community Support on Slack
Premium
- unlimited messages
- All features
- 10 different bots
- 5 users per bot
- Direct contact and personalized monthly follow-up
Enterprise
- unlimited messages
- All features
- Sky is the limit (bots)
- Sky is the limit (users)
- Priority support and personalized monthly follow-up
Trust & presence
Gallery
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