Rasa
Enterprise platform for building and deploying reliable, customizable AI agents and chatbots.
| What is it | Enterprise platform for building and deploying reliable, customizable AI agents and chatbots. |
|---|---|
| Pricing | Freemium |
| Free tier | Yes |
| Platform | Web Application |
| API | Yes |
| Best for | automating customer service and support interactions, qualifying sales leads and guiding prospects |
| Domain registered | 1996 |
Data updated Aug. 1, 2026
What does Rasa do?
Rasa is a platform designed for building and deploying AI-powered conversational agents, often called chatbots or AI assistants, for enterprise use. It focuses on creating agents that can handle complex, real-world business logic reliably and at scale. The core idea is to extend large language models (LLMs) with your specific business rules and data, giving development teams precise control over how the agent reasons and responds, rather than relying on unpredictable 'black box' prompts.
What sets Rasa apart is its emphasis on control, customization, and performance. It provides tools to build, version, and test agents visually or with code, ensuring full visibility into their behavior. A key feature is its efficient architecture, which strategically uses LLMs only when necessary to keep conversations fast and cost-effective, even across millions of interactions. The platform supports omnichannel deployment out of the box, including text-based messaging apps and a dedicated Voice Gateway for building telephony and IVR systems with built-in turn-taking and latency control.
This tool is built for organizations that need trustworthy automation for high-volume, mission-critical conversations. It's particularly beneficial for customer experience teams aiming to deflect routine support tickets, sales teams looking to automate lead qualification, and internal operations groups (like IT or HR) seeking to streamline employee service requests. By integrating deeply with existing business systems and allowing deployment on-premises or in private cloud infrastructure, Rasa lets large enterprises automate key interactions without sacrificing security, compliance, or performance.
Key features
What makes it stand outWho is Rasa for?
Who benefits most from this toolPricing
Free tier available — start without a credit cardFree Developer Edition
- 1 bots
- 1,000 external conversations
- 100 internal conversations
- Free Rasa license
- Local or production use
- Community support
Rasa Pro
- CALM dialogue understanding
- Language-agnostic NLU
- Enterprise search
- Contextual response rephraser
- Custom actions server
- Channel connectors
- Kubernetes deployment
- End-to-end testing
- PII data management
- LLM fine-tuning
- Multi-LLM management
- Dependency vulnerability protection
- Secrets management
- Observability
- Multi-node concurrency
- Conversational data pipeline
- IVR Connector
Business plan
Everything in Rasa Pro, plus:
- No-code AI assistant flow builder
- Testing panel
- Content and response management
- Language and channel specific answers
- Observe and rollback changes
- UI-based changes
- Conversation analysis
- Open Prompt editing
- Single-Sign-On (SSO)
- Role-based Access Control (RBAC)
Enterprise
- Full access to Rasa Platform
- Premium Support
- Large scale deployment
- Increased automation rates
- Pre-built enterprise security features
Trust & presence
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