Arena Chat

AI chatbot for e-commerce stores that engages visitors, recommends products, and answers questions 24/7.

Visit Website
arenachat.com
Verified Free tier
Quick facts
What is it AI chatbot for e-commerce stores that engages visitors, recommends products, and answers questions 24/7.
Pricing Freemium — from $29/mo
Free tier Yes
Platform Web Application
Best for providing 24/7 customer support and answering FAQs, recommending products to visitors based on their needs
Domain registered 2014

Data updated Aug. 1, 2026

What does Arena Chat do?

Arena Chat is an AI-powered chatbot designed for e-commerce stores. It sits on your website, engages visitors, answers their questions, and recommends products — all without human intervention. The tool works 24/7, so customers get instant help even when your team is offline. It connects to your store's content (via URL or Shopify) to learn about your products and policies, then uses that knowledge to have natural conversations with shoppers.

Setting up Arena Chat takes minutes. You import your store content with one click, customize the chatbot's look and tone to match your brand, and deploy it using a Shopify app, Google Tag Manager, or a single line of code. Key features include smart product recommendations that surface items based on what customers ask about, automated support for common questions, multi-language support, and analytics that show how the chatbot affects your sales funnel. The chatbot also captures leads and stores first-party data for follow-ups.

Arena Chat is best for e-commerce businesses that want to improve customer engagement without adding headcount. It's useful for stores with high traffic, frequent support requests, or a need to guide visitors toward purchases. The tool integrates with major platforms like Shopify and works with any website via embed code. If you run an online store and want a simple way to offer round-the-clock support and product suggestions, Arena Chat is a practical choice.

#ai chatbot#customer support#ecommerce#lead generation#multi-language#product recommendations#shopify integration

Key features

What makes it stand out
01
Smart product recommendations based on customer behavior to boost sales
02
Automated customer support handling FAQs and complex inquiries instantly
03
Customizable chatbot appearance and personality to match your brand
04
Multi-language support to communicate with customers in their preferred language
05
Analytics dashboard to visualize sales funnel and track performance

Who is Arena Chat for?

Who benefits most from this tool
providing 24/7 customer support and answering FAQs
recommending products to visitors based on their needs
capturing leads and engaging potential customers

Pricing

Free tier available — start without a credit card

Free

Free
  • 500 monthly pageviews
  • Shopify integration
  • Analytics
  • Live Chat support
  • Powered by GPT4
  • Multi-language support
  • UI Customization
  • Lead Capturing (coming soon)

Starter

$29.0/month
$23.17/month billed yearly
  • 60K yearly pageviews
  • 5K monthly pageviews
  • Shopify integration
  • Analytics
  • Live Chat support
  • Powered by GPT4
  • Multi-language support
  • UI Customization
  • Lead Capturing (coming soon)

Growth

$99.0/month
$79.17/month billed yearly
  • 240K yearly pageviews
  • 20K monthly pageviews
  • Shopify integration
  • Analytics
  • Live Chat support
  • Powered by GPT4
  • Multi-language support
  • UI Customization
  • Lead Capturing (coming soon)

Trust & presence

Domain Domain registered 2014

Gallery

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