Synerise

Synerise is a comprehensive AI infrastructure platform designed for businesses to collect, process, and act on customer behavioral data at massive scale. It ingests real-time events from websites, mobile apps, and physical retail channels, then uses this data to build detailed customer profiles. The platform's core function is to predict customer next actions and automate personalized interactions across all touchpoints, from product recommendations to targeted marketing messages.

The platform stands out through its proprietary behavioral foundation model, which processes billions of events to generate predictions without requiring extensive manual configuration. Key components include Cleora-NX for hypergraph embeddings and TREMDE for density sketches, which work together to create accurate customer behavior models. The system operates at impressive scale, handling over 31 billion events monthly and making sub-millisecond inference decisions, all while supporting multimodal data including text, images, and tabular features.

This tool benefits large enterprises and retailers like Nike, Coca-Cola, and Orange that need to understand and respond to customer behavior across multiple channels. Use cases include personalized product recommendations that drove sales increases for Modivo, omnichannel customer journey optimization for Orange, and advanced data analytics for retail chains like Empik. It's particularly valuable for organizations with massive customer data streams that want to move beyond basic analytics to predictive, automated engagement.