Customer engagement platform that uses AI to personalize messaging across email, SMS, push notifications, and in-app channels.
Customer Engagement — AI tools
570 tools in this categoryReaching people who already know you: email and SMS campaigns, push notifications, in-app messages, forms and surveys, sequenced by behaviour instead of blasted at once. Lifecycle and CRM teams use these for onboarding, retention and win-back — paid acquisition lives elsewhere.
E-commerce platform for branded order tracking, exchange-first returns, and post-purchase insights.
AI-powered on-site survey tool — capture user feedback with micro-surveys that boost response rates by 10x vs email
Nonprofit fundraising platform — optimize donation forms, recurring giving, and donor management
Delighted’s turnkey Product/Market Fit (PMF) surveys take the guesswork out of achieving PMF. Gather real-time user input at every step of the product development lifecycle in-app or via your website, email, link URL, or SMS. Getting started takes minutes.
Marketing automation platform — track user behavior and send personalized messages across email, chat, and SMS.
AI-powered platform that adds interactive, story-like content widgets to mobile apps and websites to boost engagement.
AI-powered customer experience platform for multi-location businesses — capture feedback, get actionable insights, and improve service.
All-in-one marketing platform with AI — send emails, SMS, automate campaigns, and manage customer relationships in one place.
Customer-led marketing platform that uses AI to personalize campaigns and predict customer behavior.
A hybrid customer data platform that unifies customer data, provides AI-powered insights, and activates audiences across marketing channels.
AI-powered marketing automation platform that builds campaigns, analyzes data, and suggests strategies for you.
AI-powered customer engagement platform that unifies data, orchestrates cross-channel marketing, and delivers personalized campaigns.
AI-powered forms and surveys that get 3.5x more responses with conversational design
AI-powered presentation platform for teams to create, collaborate on, and deliver professional slide decks while staying on brand.
Turn recorded presentations into interactive on-demand webinars with live chat and scheduling
Omnichannel customer support and WhatsApp marketing platform for ecommerce brands.
AI-powered social media comment moderation and analysis tool for brands.
AI-powered customer engagement platform for real-time, cross-channel marketing automation and personalization.
Human-led AI-powered social media customer service platform for managing and responding to customer interactions.
Webinar and virtual event platform with AI-powered analytics to turn engagement into sales leads
Media effectiveness platform that verifies ad quality, detects fraud, and optimizes campaigns using AI
Easy email marketing platform for small businesses — drag-and-drop builder, AI content assistant, and contact management
Create interactive product demos, videos, and visuals in minutes with AI — no design or coding skills required.