Customer engagement platform that uses AI to personalize messaging across email, SMS, push notifications, and in-app channels.
Customer Engagement — AI tools
585 tools in this categoryReaching people who already know you: email and SMS campaigns, push notifications, in-app messages, forms and surveys, sequenced by behaviour instead of blasted at once. Lifecycle and CRM teams use these for onboarding, retention and win-back — paid acquisition lives elsewhere.
E-commerce platform for branded order tracking, exchange-first returns, and post-purchase insights.
AI-powered on-site survey tool — capture user feedback with micro-surveys that boost response rates by 10x vs email
Nonprofit fundraising platform — optimize donation forms, recurring giving, and donor management
Omnichannel retail platform that uses AI to unify customer data, automate personalized journeys, and boost conversions
AI-powered customer engagement platform that unifies data, orchestrates cross-channel marketing, and delivers personalized campaigns.
AI-powered platform that adds interactive, story-like content widgets to mobile apps and websites to boost engagement.
Marketing automation platform — track user behavior and send personalized messages across email, chat, and SMS.
Unified hotel guest communication platform — WhatsApp, AI chatbot, and PMS in one inbox
AI-powered customer experience platform for multi-location businesses — capture feedback, get actionable insights, and improve service.
A hybrid customer data platform that unifies customer data, provides AI-powered insights, and activates audiences across marketing channels.
All-in-one marketing platform with AI — send emails, SMS, automate campaigns, and manage customer relationships in one place.
Customer-led marketing platform that uses AI to personalize campaigns and predict customer behavior.
AI-powered marketing automation platform that builds campaigns, analyzes data, and suggests strategies for you.
AI-powered presentation platform for teams to create, collaborate on, and deliver professional slide decks while staying on brand.
AI-powered forms and surveys that get 3.5x more responses with conversational design
Omnichannel customer support and WhatsApp marketing platform for ecommerce brands.
AI-powered customer engagement platform for real-time, cross-channel marketing automation and personalization.
AI-powered social media comment moderation and analysis tool for brands.
Turn recorded presentations into interactive on-demand webinars with live chat and scheduling
AI-powered personalization platform for websites and emails — delivers product recommendations, dynamic content, and A/B testing.
Delighted’s turnkey Product/Market Fit (PMF) surveys take the guesswork out of achieving PMF. Gather real-time user input at every step of the product development lifecycle in-app or via your website, email, link URL, or SMS. Getting started takes minutes.
Send personalized marketing campaigns and automate customer conversations on WhatsApp.
Webinar and virtual event platform with AI-powered analytics to turn engagement into sales leads